Community Forums

Hello,

First make sure to download the latest theme version from your Envato account.
Once the zip file is downloaded in your computer, unzip it. Now go to wordpress dashboard > themes and upload only theme zip file (find it inside the unzipped folder).

Once theme is uploaded, activate it. If you can’t upload it, then you may need to increase file upload size limit. Contact your host about it.

I am more than happy to assist if you have any difficulties. But this should work well. just try it out and let me know if you still need my assistance.

Note: Please keep in mind that you need to purchase a new license for each site theme is used.

Best regards!

Hello,

Access the wp-content/themes folder in your wordpress installation folder, using a ftp account or the cpanel. Rename theme folder. Then try to login to the wordpress dashboard again. Please add some wp and ftp credentials in a private reply. So we can check this out.

Best regards!

Hello,

In mobile the sticky header is not available by default. To add it here as well, add this css in the Custom Css menu:

.header_container.cl-header-sticky.cl-responsive-header {
    position: fixed;
    z-index: 99999;
    width: 100%;
}

Let me know.
Best regards!

Hello,

We checked it and appears to be a bug of grid style. We will fix it in the next theme update. For now please use the masonry style.

Best regards!

Hello,

Please add wp and ftp credentials in a private reply. So we can access the backend.

Best regards!

Hello,

I added this code into your Custom Css box:

@media (max-width:767px){
  .cl_slider .cl-text{
    font-size: 10px !important;
    line-height: 18px !important;
  }
.cl_custom_heading {
    font-size: 18px !important;
    line-height: 10px !important;
}
.swiper-slide .btn-layout-extra-large {
    min-width: 200px;
}
}

Please check and let us know.
Best regards!

Hello,

Please update theme. you have a very old version. The latest version is 3.0. After this, proceed in updating the included plugins.
Let us know if you still have issues after the update.

Best regards!