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  • 6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    We seem to be having intermittent issues with all drop downs across the site?

    Thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Looking on the web it appears to be a Select2 thing?

    I don’t know what that means but I am sure you will.

    Thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Also you have that on Spain.  US seems worse.

    Thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Hi Ludjon

    I can get it to work sometimes but not consistently.  If it doesn’t work and then you refresh the page it will often work.  Clearly it isn’t working consistently or we wouldn’t be seeing it or had 4 customers complaining about it.  3 of which have not gone back and retried.

    Change US to Spain and try again without refreshing the page?

    Many thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Limit of variables shown in drop down

    Hi Ludjon

    Loch Leven Castle is not a duplicate as one is with a white frame and the other is with a natural frame?

    Kind regards

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Yes, I have already removed this code.

    Thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Shop not displaying products using Internet Explorer

    Perfect.  Many thanks.

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Hi Ludjon

    We had 4 clients complain of this issue and our customer sees it as do we.  If you refresh the page it sometimes works but this needs to work 100% as I am sure you will agree.

    See page snaps from my browser just now.

    https://ibb.co/fAp78d

    https://ibb.co/kAyOgy

    Thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Hi Ludjon

    The issue is the drop downs. We have added some code to temporarily help this but I will remove and you will see that the drop downs don’t work or if they do it is very slow and often incomplete.

    Please try again.

    This appears to be worse on Windows devices than Mac’s and doesn’t matter what browser it is with.

    If you now try this product I can’t select an option.

    https://avantgarderetail.co.uk/shop/decor/shearer-candles/

    And now if I choose USA as location it shows 2 drop-downs and I can’t select on estate either?

    I am using a Mac and it doesn’t work on either Chrome or Safari. The customer is the US was using Windows 10 and Chrome.

    Thanks

    Euan

    • This reply was modified 6 years, 11 months ago by Ludjon.
    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Shop not displaying products using Internet Explorer

    Many thanks Ludjon

    I note your comments on 1 to 3.  When I add the code to Functions.PHP it works and is nearly perfect but we are looking for a space between the colon : and the £Price.  At the moment it looks like From:£5.99 and we would like From: £5.99.

    Can we do this please?

    Kind regards

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Shop not displaying products using Internet Explorer

    Hi Mihaila

    Please be good enough to respond to my queries above.

    Thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Limit of variables shown in drop down

    Hi Mihaila

    Don’t understand what you mean.  The product shown has 10 variables but only shows 8 in the drop down list?

    We need it to show it all 10 in the drop down.  We are still having issues with drop down menu’s on the site.

    Thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    We have now updated the code in Functions.php to:

    if ( class_exists( ‘woocommerce’ ) ) {
    wp_dequeue_style( ‘select2’ );
    wp_deregister_style( ‘select2’ );
    wp_dequeue_script( ‘select2’);
    wp_deregister_script(‘select2’);
    wp_dequeue_script( ‘selectWoo’);
    wp_deregister_script(‘selectWoo’);
    }

    But again would appreciate a fix from you guys.

    Many thanks

    Euan

    • This reply was modified 6 years, 11 months ago by Ludjon.
    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Hi

    We have temporarily resolved this issue by adding the following lines to the function.php file but it doesn’t look right compared to the rest of the form but at least allowed the site to function.

    // Remove CSS and/or JS for Select2 used by WooCommerce, see https://gist.github.com/Willem-Siebe/c6d798ccba249d5bf080.
    add_action( ‘wp_enqueue_scripts’, ‘wsis_dequeue_stylesandscripts_select2’, 100 );
    function wsis_dequeue_stylesandscripts_select2() {
    if ( class_exists( ‘woocommerce’ ) ) {
    wp_dequeue_style( ‘selectWoo’ );
    wp_deregister_style( ‘selectWoo’ );
    wp_dequeue_script( ‘selectWoo’);
    wp_deregister_script(‘selectWoo’);
    }
    }

    Can you please propose a proper fix as soon as possible?

    Thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Product Display Issue

    Thank you Mihaila

    That worked perfectly.

    Kind regards

    Euan

Viewing 15 posts - 31 through 45 (of 82 total)
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