Forum Replies Created
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in reply to: Install stops
Hello,
Sorry for the inconvenience. We are aware of this. Our developer is uploading the new update of the theme. You will be notified as soon as possible.
Best regards!
in reply to: Import of widgets stops at about 30%Hello,
Sorry for the inconvenience. We are aware of this. Our developer is uploading the new update of the theme. You will be notified as soon as possible.
Best regards!
in reply to: Setup wizard stalled during Import WidgetsHello,
Sorry for the inconvenience. We are aware of this. Our developer is uploading the new update of the theme. You will be notified as soon as possible.
Best regards!
Hello,
Click on edit page at the top of portfolio page and there you will find the portofolio options. Please make sure to set the pagination method to With Pagination. Also select the categories of portfolio items to show on the page.
See screenshot: https://imgur.com/a/RYNnbeoLet us know.
Best regards!in reply to: Shortcode buttonHello,
Yes you are right. Please add the css code below:
.button .gradient:hover { border-color: #e2001a !important; }Best regards!
in reply to: menu header and slider questionsHello,
Can you please add some valid WP credentials in your profile data extra fields? So we can give this a closer look. Read this article for more information.
Best regards!
in reply to: Shortcode buttonHello,
1. Add the css code below into Customizing > Additional CSS:
.button #cl1175392411:hover{ border-color: #e2001a; }2. Add the css code below:
.wpb_content_element.button{ padding-top: 10px; }3. Add the css code below:
.button .gradient{ width: 210px; }Let us know.
Best regards!in reply to: Customize not showing page previewHello,
You have very old theme and plugins versions. You need to update first! It’s very important for the site to run ok and be secure.
To update theme, go to your Envato > Downloads and download theme again, lik eyou did the first time.
-Unzip the main file and extract theme folder.
-Upload it into your wp-content/themes folder. Rename the current theme folder in case you have made any changes to it.
-Go back to wordpress dashboard > Appearance > Themes. Activate the new copy.
Now you will be able to see a message in the dashboard requiring you to update included plugins. Follow the instructions and update every plugin.
Check this article for more: https://support.codeless.co/?ht_kb=visual-composer-updateLet us know.
Best regards!
in reply to: How to add custom iconsHello,
Please read the link below where it is explained in details how to add your own custom icons and let us know.
https://support.codeless.co/?ht_kb=add-custom-font-in-june
Best regards!
Hello,
You should have installed PHP 7.0. Please try running on php-version 7.0 and let us know.
Best regards!
Hello,
That’s the solution to increase the number of words displayed for each single staff.
Please go to file vc_templates/staff.php and find this line:
$output .= '<p>'.codeless_text_limit(get_the_excerpt(), 25).'</p>';replace with this:
$output .= '<p>'.codeless_text_limit(get_the_content(), 50).'</p>';Where 50 is the number of words to show. Increase it to your wish.
Let us know.
Best regards!in reply to: can’t activate child themeHello,
Please make sure to have installed PHP 7 on your server and let us know.
Best regards!
in reply to: sticky menu colorHello,
Please go to Dashboard > Tower > Menu Options and there you can change the font color. See screenshot: https://ibb.co/jD32mo
Let us know.
Best regards!in reply to: Portfolio loads really slow.Hello,
I have just tested the issue you have with google page speed.Please install : W3Total cache that is free plugin. I recommend you to check this article for more information:
https://codeless.co/how-i-increased-more-than-70-the-speed-of-my-website/You can also increase speed by removing any plugin, pages, posts you do not use.
Let us know.
Best regards!in reply to: Account Page not asking for loginHello,
Here is what i see when i visit the account page. You are logged in and thats why you don’t see the login form. See screenshot: https://ibb.co/jQBfnT
It is woocommerce, it has a setting “geolocalize users with cache support” which adds this parameter to every single url and link. Try another option and you will see no more the text after the url.
Let us know.
Best regards!