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It looks like the login info does work. I tried wp credentials on an incognito browser and it worked. I had the ftp pointed towards an incorrect folder but that is now fixed.

We simply updated plugins, theme, and wordpress.

This is what I am seeing now trying to update the Home Single Product page: https://imgur.com/a/P2c2UfG

I contacted my host, here is what we went through:

Ok, it looks like the plugin Codeless builder might not be working correctly using EA4 Server. You might have to get more info from the plugin developer on this and see if they know of changes that can be made to fix these errors. I can scan the log files to see if anything is showing in there that might indicate what the issue is.

Well I so far I am not seeing any errors in the Apache/PHP logs. I do see that the plugin is not working properly on the site though. Have you tried to disable the plugin and then reenable or see if there is a update for the plugin?

Well am not seeing the errors that were displaying on the page now. But page seems to be mostly empty, which I am not sure if that is how it should be or not

Ok, let me see if the PHP version can be adjusted to better suit the plugin.

Well I have tried a few different PHP versions but that does not seem to make any difference on the site.

Well since the plugin does not seem to like the new Easy Apache version you are going to want to see if you can reach out to the plugin developer and see if they are aware of this and know of any changes that can be made on our end to have their plugin work properly. Or if they are not aware of anything you might want to get a WordPress/PHP developer to take a look to see if they can fix the issue with the plugin.

I followed your instructions and now my pages are blank. If I go to edit them I see content in the builder.

A few pages I was working on:

Home Single Product

Pricing

About

Now the entire site is down and it says:

<b style=”color: #000000; font-family: ‘Times New Roman’; font-size: medium;”>Fatal error</b><span style=”color: #000000; font-family: ‘Times New Roman’; font-size: medium;”>: Uncaught Error: Call to undefined method WPBakeryShortCode_CL_Row::generateCSSBox() in /home/forgetmyfilter/public_html/wp-content/themes/june/includes/codeless_builder/shortcodes/cl_row.php:63 Stack trace: #0 /home/forgetmyfilter/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(740): include() #1 /home/forgetmyfilter/public_html/wp-content/themes/june/includes/codeless_functions_backend_editor.php(734): WPBakeryShortCode->loadTemplate(Array, ‘[cl_column widt…’) #2 /home/forgetmyfilter/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(842): WPBakeryShortCode_CL_Row->content(Array, ‘[cl_column widt…’) #3 /home/forgetmyfilter/public_html/wp-content/plugins/js_composer/include/helpers/helpers.php(1334): WPBakeryShortCode->output(Array, ‘[cl_column widt…’) #4 /home/forgetmyfilter/public_html/wp-includes/shortcodes.php(319): vc_do_shortcode(Array, ‘[cl_column widt…’, ‘cl_row’) #5 [internal function]: do_shortcode_tag(Array) #6 /home/for in </span><b style=”color: #000000; font-family: ‘Times New Roman’; font-size: medium;”>/home/forgetmyfilter/public_html/wp-content/themes/june/includes/codeless_builder/shortcodes/cl_row.php</b><span style=”color: #000000; font-family: ‘Times New Roman’; font-size: medium;”> on line </span><b style=”color: #000000; font-family: ‘Times New Roman’; font-size: medium;”>63</b>

• This reply was modified 7 years, 10 months ago by bfly03.