That does still not fix the other issue at hand.
Why can’t your company provide the support required and fix the theme?
I do not have access to any of the content blocks etc.
That is what I need to be done, not just explaining why you provide 2-page builders.
Its been an ongoing issue now for more than a month!!!
Your prompt response and prompt actions would be fantastic.
Also, the offer from one of your staff members to design the layout is still unanswered surprise surprise. Is this actually going to happen or is it all just talk?
Ok so then how do I use codeless builder as there is zero content within codless builder also….?
I have searched for video’s ect, however, there’s no recent content.
Why does your theme use so many different options/builders? It’s just confusing,
Your visual composer or know known as WPBakery Page Builder does not seem to work or do anything. I have had issue after issue after issue with your theme. A staff member apart of your theme support even offered to set the website up due to a complete headache this is causing me, however, that offer never seemed to follow through! I have the email to prove it.
NOW, WILL SOMEONE ACTUALLY DO THEIR BLOODY JOB & OFFER BLOODY SUPPORT for your pathetic theme!? I’ve asked for help countless times and I even have asked for a refund due to the LACK of what you seem to call “support” and yet, still have not received that either!
Thank you for that, however, not all content blocks are displaying on the front page editor. I can see them in the content block section of WordPress but when customizing my site, The do not display.
I have also been in touch with WPBakery Page Builder and they have advised me that you guys are blocking some of the features within WP Bakery page builder, Why is that? Can you also please remove this coding so I can use all the features within WP Bakery Page Builder.
I emailed you guys directly. And as for allowing you to help. I have been ASKING FOR HELP!!!!! I have also stipulated in previous replies for you guys to assist / set up the demo / arrange the layout etc. I have been waiting and waiting and waiting!
I Still have the EXACT same issues from the very start of this conversation thread! I have also asked for you to email me directly and YOU HAVE NOT DONE THAT EITHER!
I will give you one more chance. that’s it, You also have 1 day or you will be refunding me ASAP for the complete and utter muck around, delays and non-customer service I have received from your company.
I contacted you 15 days ago and yet, nothing has been done as per my requests and the theme not working.
Yes, I activated a different theme and builder because yours is absolute garbage.
The log in you have has ADMIN rights, im not touching a single thing. You can go in and re-install / active what you require and do me a favour please, TEST THE BLOODY THING FIRST before telling me that it’s fixed when it’s not.
Another 2 weeks have now passed, this is NOT quick support by any means.
I have requested so many time for this to be fixed and or if you guys can ACTUALLY assist me but yet, you cant. I want a FULL REFUND! you guys have not helped me at all nor fixed the issue. There is also another issue where the numbers 3619 displays on a page below the header and I can not get rid of it. You theme DOES NOT WORK AT ALL!!!!!!!
I even requested a quote from your company to complete the website for me and yet I have not received a reply.
I have completed all the steps required and as to the screenshot images for the header and footer, these steps were also completed. I am also having an issue of ANY content that I edit and save, If & when I leave the editing page to view the home page “live” so to speak or to view the edits I have made, the content deletes itself and is no longer visible and No matter how many times I re-do the work, it is never there. Your theme is really starting to get on my nerves and It is waisting hours and hours and hours of my time. Your prompt reply and prompt fixing will be much of great help.
