So I’ve just updated the theme to the latest version and it seems like the answer to my original question is NO, the theme is still not compatible with the latest version of WordPress. I have the same critical error message that I was getting over three months ago when I originally tried to do the update.
Please can you look into this using the access to my staging site that I’ve given you previously.
The plugin is only a temporary fix and I’ve recently been alerted as follows with regards to the jQuery migrate helper plugin:
‘Please note that this is a temporary solution which will only work between WordPress 5.5.0 and 5.6.0 is, and is not meant as a permanent fix for unsupported code.’
I have been advised a couple of times – 3 months ago and 1 month ago that you are working on the compatibility issues. Is this still the case? So please can you answer my question about whether the compatibility issues between the Tower theme and the latest version of WordPress have now been rectified?
The compatibility issues between the Tower theme and WordPress 5.5, which came about 3 months ago. There were issues with the drop down menus, sliders and styling. Enabling the jQuery Migrate Helper plugin has given me a temporary fix for Tower 2.9 and I was advised by your support team to remain on this version of Tower until the compatibility issues between the theme and WordPress were rectified. So, I’m just trying to understand whether the compatibility issues have now been sorted so that I can update my theme (and remove the jQuery Migrate Helper plugin)?
I notice there is now another Tower Theme update: 2.9.2. Is this the update that will solve the compatibility issues with the latest version of WordPress (now 5.5.3)?
I would like to update the Tower theme on my website to 2.9.1 and also disable the jQuery Migrate Helper plugin.
Please can you let me know if the compatibility issue with the latest version of WordPress (now 5.5.1) has now been resolved (and so I should be able to upgrade without any issues)?
I’ve applied a temporary fix, which seems to be working (fingers crossed). I’ve enabled the jQuery Migrate Helper plugin. The sliders and menu drop downs seem to be working fine and all the styling is in order. I thought you might like to know as hopefully it will help others.
Please advise once the compatibility issue is sorted.
That’s what I was doing yesterday, speaking to GoDaddy support on and off for 6 hours. We tried a few different dates for installing the backup and every time the critical error message came up.
The problem remains that the theme is not compatible with WordPress 5.5.
Are you still updating/fixing the theme? You mentioned 5 days ago that your team were looking into the compatibility issue – where are you with that please?
Looking through properly, there are actually a lot of additional issues and styling problems. So much so that it’ll save me much more time to roll back to pre WP 5.5 and re-do the changes I did the other day on the older version of WP. Previous issues that you guys had fixed (eg button on slider on hp and mobile view) have also come back.
Are you able to let me know once WP 5.5 is compatible with the theme and then I can do the WP update?
Thanks, the initial issues with the slider and nav now look to be sorted but other ones have now cropped up and the styling is a bit all over the place. I’ll try and sort them myself and will let you know if I have any issues.
