Forum Replies Created
-
in reply to: About a few of my problems!
Hi,
Kindly provide us your admin login credentials as a private reply so the points which needs fixes I can do quickly for you on other points I can guide you by checking which layout you are using.
Thank You
in reply to: About a few of my problems!Hi,
Thank you very much for using our theme :)
Can you please provide your admin login credentials as a private reply so I can check clearly which layout you are using so it will be easy to guide you accordingly.Thank You
in reply to: Theme not workingHi,
Kindly note we are there to assist you and asking for backup is only a standard procedure so your content stays safe. That’s why I asked about the backup and to use that as your site crashed.
Well, you can provide me your admin login credentials as a private reply so I can check that for you.
Thank You
Hi,
Yes kindly send me admin logins as a private reply. So, I can check that for you.
Thanks
in reply to: Import does not endHi,
Kindly paste your credentials here as a private reply and it will be safe no need to worry.
Thank You
in reply to: mobile menu does not open after WordPress 5.5 updateHi,
Kindly note you have to follow standard WordPress procedures to update any theme as it may crash your website. Keeping backup is always a great thing so having an option to revert back at working stage.
Well, are you getting any sort of warning related to WPBakery or revolution slider plugin ?
Thank You
Hi,
Can you please let me know which part or things are crashed ? So, we can assist you accordingly.
Thank You
in reply to: Resize Header TitleHi,
Thank you very much for get in touch here are your answers:
Arrows removed for you.
Your mentioned color is set by now.
You can add your desired changes by writing custom CSS
About us page color changed as well.Note: You can find all CSS under customize settings section so you can keep with you and see how we did that ?
Thank You
in reply to: buttonsHi,
Thanks for the URL its working now, kindly quickly provide me admin login details as well along with the layout you want to have ? So, I can do that for you. By the way I could not find any button on your header so make sure you put your things clearly as well.
Waiting for your response so I can finish it off today.
Thank you
in reply to: mobile menu does not open after WordPress 5.5 updateHi,
Kindly, make sure you have tested with new update 3.4.1
Thank You
in reply to: buttonsHi,
Thanks for the correct URL now but this time error is you can not access this website. Kindly note we don’t use VPN or stuff like that as its not a fair way. Kindly, provide us some other URL where you can put this website for us only and once done you can migrate to your live site.
Thank You
in reply to: buttonsHi,
My friend why you bothering about browsers or stuff like that ? Just paste your working URL here and that’s it. If you are unable to paste then simply type here as text and I will use that. What is the issue after all to keep those browsers stuff and wasting your own time ?
I am still unable to get your website URL so I can assist you. Kindly make sure you provide working URL so I can visit your website.
Thank You
in reply to: Theme not workingHi,
My friend as you guys are updating theme after one year which is huge time. That’s why we advised you to keep backup with you so you can use your backup by now to keep your website running. And you can play with your new theme version on your local setup or some other setup. Once all is done you can move your website to live site.
I hope that will work for you.
Thank You