Forum Replies Created
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in reply to: THEME ERRORThis reply has been marked as private.in reply to: Podcasts episodes layout issues
Hi,
Kindly download latest version of the theme and update your old theme with latest one and your player issue will be resolved.
Once you are done let me know I will remove any changes I have made. Thanks a lot for your patience.
Thanks again
in reply to: Podcasts episodes layout issuesHi,
First of all just let me tell you that we make changes just on such cases where user asks or thinks we are not working. Also I habe clearly mebtioned above that we usually only provide details and not make changes but making now, have not I mentioned this above ?
So, if I do edit posts surely things will change and thats what I meant above.
Secondly, this issue is not resolved yet, once it is done from our end everything will be reverted. Or if you want me to remove those things then surely I will provide you details but will not be doing any thing on website.
Let me know what suits you best ?
Thanks
in reply to: Podcasts episodes layout issuesHi,
Kindly note our team is checking your embedded audio file issue. Once they checked that why that player is not working we will let you know here. Also we will provide all details about how to embed properly.
Thanks
in reply to: Podcasts episodes layout issuesHi,
Well, I have clearly mentioned that I habe created post for you. And the thing is we only guide or assist but don’t do anything on site. If user asks or thinks we are not supporting them we add changes on site thats what i did.
Well, our team is checking the issue and they will be reaching you soon.
Thanks
in reply to: Slider revolution is not activatedHi,
Kindly note you don’t have to get license as we will be providing you updated version with al releases of our theme.
You can import slider template from your downloaded package. If you have not, just download full package from your downloads page on theme-forest and import your desired template.
Let me know if you need anything else ?
Thanks
in reply to: Latest from blog – Carousel (2)Hi,
Thanks for get in, for any of your other issues please don’t open new ticket you can paste all here.
I’ll be checking the code for you now and sooner you will get an update.
Thanks
in reply to: Podcasts episodes layout issuesHi,
Well, we don’t make changes to user website that’s why we only provide information. But now I have created a post for you https://futureofprocesses.com/episode/test/ and uploaded an audio file and it is playing just fine.
For the issue on your end our team is checking in to it and they will be reaching you soon on this.
I hope that provide you desired information.
Thanks
in reply to: Reset/New ImportHi,
Actually, the demo we provide does not remove old content that is why it adds extra pages. So, if you want to keep your old pages you can just import and if you want to delete old content it is up to you.
I hope you got the point now ?
Let me know if there is any confusion?
Thanks
in reply to: Slider revolution is not activatedHi,
I can see resolution slider is installed on your website. Can you please let me know if there is something else ?
Thanks
in reply to: Social Circle icon not linkableHi,
Kindly let me if that code worked or not ?
Thanks
in reply to: Podcasts episodes layout issuesHi,
It looks like no supported media type provided. Kindly try to test by providing supported media type and see how things go ?
Thanks
in reply to: Slider revolution is not activatedHi,
Have you got any error during installation of plugins ? Kindly send me admin logins along with Website URL so I can activate those plugins for you.
Note: Make sure to put your credentials as a private reply.
Thanks
in reply to: plugins errorHi,
Now your provided logins are not working. Kindly make sure I can login to your website. Make sure you test logins and then send me rather than wasting time this way.
I hope it will save considerable time of yours.
Thanks
in reply to: Podcasts episodes layout issuesHi,
Kindly have a check now ? Those weird errors are gone. Just let me know which play button is not working ?
Thanks