Forum Replies Created
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in reply to: Podcasts episodes layout issues
Hi,
tried again and still got this issue:
Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.It means server has restricted my I.P
So, kindly ask your hosting provider to whitelist my I.P so I can login.
Thanks
in reply to: Podcasts episodes layout issuesHi,
I tried to login and got this error:
Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.Kindly make sure you disable any security so I can login. In case you need my I.P address here it is: 111.119.187.31
Thanks
in reply to: Podcasts episodes layout issuesHi,
Kindly send me your WordPress admin login credentials here so I can have a check without wasting time this way. It will save your time considerably.
Thanks
in reply to: Know domain purchase codeHi,
If so then you can open a refund request on theme forest with all details like you mentioned above with both purchase codes.
Thanks
in reply to: plugins errorHi,
Well, I tried to login and here is the error I got:
403
Forbidden
Access to this resource on the server is denied!Kindly make sure I can login so I can have a check through settings rather than customizer.
In case you needed my I.P here it is: 111.119.187.31
Thanks
in reply to: Play Button On Podcast Episode PagesHi,
Kindly share your website admin login credentials along with URL as a private reply and I will be checking for you.
Thanks
in reply to: Padding on the top of the pagesHi,
Kindly note, once you purchased theme you can download documentation with the theme. Just download full package and it will contain documentation as well.
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in reply to: Reset/New ImportHi,
Then you can reset your website with reset plugin and then try again from scratch to import your content properly.
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in reply to: 1 star for poor supportHi,
Your license is already de-registered.
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in reply to: 1 star for poor supportHi,
Kindly note, I have already mentioned that your queries are in multiple tickets which is against support policy. So, Kindly just open one ticket and all your queries will be resolved quickly.
I hope it helps you.
Thanks
in reply to: Know domain purchase codeHi,
Kindly for any refund related queries you can put your all details under a refund request.
Thanks
in reply to: Code is already registered for other domainHi,
Kindly have a check now ?
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in reply to: Podcasts episodes layout issuesHi,
1: Kindly check if you provided required data properly. As I can see there is a warning or you can hide warnings from your website and layout will be fine. Further I will be checking in code why that warning is actually arriving there.
2: Just edit your post and see if you have pasted an audio file in the post you referring, as audio will be played post.
Thanks
in reply to: Play Button On Podcast Episode PagesHi,
Kindly edit your podcast post and see if you have added that audio. Surely audio will be coming from respective post.
For your second query, by now there is no option to post podcast that way.
Thanks