Then it means the issue is in child theme. Try to use latest child theme which came with package and see how things go ? If all geos fine then you have to fix the child theme issue which is causing this issue.
If you check our theme docs max number of columns you can have are 5, that’s why it is behaving this way. Here it is in details below:
MEGAMENU
You want to display a lot of content in your menu? Use Specular Megamenu to display 2-3-4-5 columns of megamenu, also you can add background image
Well, we only provide such response when things are not present. Why should I lie if a feature is not available ?
And support wise as I said you should try a code, if you tried any code sample or style provide me so I can assist you in better way. As I can’t write whole code like that because it is beyond scope of the support.
Being a support agent I have to follow envato rules as well as our policies. I hope you can understand my position.
For the custom work, in earlier days we even written code for our valued clients free, but the issue is then they tend to have even more tasks to be done this way. That’s why we are not doing this any more.
Kindly note for any custom requirements you have to put your own efforts to achieve that. As we are trying hard to add new features we may consider this in coming updates but until those are not built in it will require to manage at your end. I hope you understand my situation.
Kindly note it will not work this way. You can only use elementor for those demos which are listed under elementor. We are making all demos to work with elementor one by one so all will be available with elementor in future.
I can see you are using child theme. Kindly try to use parent theme and then see how things go ? If that works fine then it means something is wrong in the child theme and it will help to find the issue.
