Issue with purchase code

- 3 years, 7 months ago jacko21
  Participant
  
  Expired
  please i just reset my website and decided to install new one. i was entering the purchase code but i got Code is already registered for other domain. please help me fix it
  
  domain is https://associationofruralbanks.com
  
  This topic was modified 3 years, 7 months ago by jacko21. Reason: added domain
- 3 years, 7 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly send me your purchase code as a private reply.
  
  Thanks
- 3 years, 7 months ago jacko21
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years, 7 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly have a check now ?
  
  Thanks
- 3 years, 7 months ago jacko21
  Participant
  
  Expired
  
  Thanks it worked. The codeless-framework plugin sometimes breaks the site. I don’t know why. Always getting there’s a critical error on your site.
  
  When I try setting the home page of the site at Settings > Reading and I click on save, it doesn’t save.
- 3 years, 7 months ago Akram
  Keymaster
  
  Hi,
  
  By now is your codeless framework plugin activated or not ? Kindly clarify ?
  
  Thanks
- 3 years, 7 months ago jacko21
  Participant
  
  Expired
  
  it’s active now.
- 3 years, 7 months ago jacko21
  Participant
  
  Expired
  
  I tried importing the finance.zip slider but it’s not working. this is the screenshot http://prnt.sc/1tdx3nd
- 3 years, 7 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly make sure you are doing it right. Also check for any console errors and let me know ?
  
  Thanks
- 3 years, 7 months ago jacko21
  Participant
  
  Expired
  
  I imported other dummy sliders and it worked but that particular finance.zip isn’t working. it’s also the only slider I need.
  and please the console, are you talking about the browser console?
- 3 years, 7 months ago Akram
  Keymaster
  
  Hi,
  
  Yes browser console. Is there any error ?
  
  Thanks
- 3 years, 7 months ago jacko21
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years, 7 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly make sure if there is any cache enabled try to deactivate cache. Also if you can provide me admin logins I can give it a check as well.
  
  Always put your credentials as a private reply.
  
  Thanks
  - 3 years, 7 months ago jacko21
    Participant
    
    Expired
    
    This reply has been marked as private.
- 3 years, 7 months ago Akram
  Keymaster
  
  Hi,
  
  Thanks for the login details, I have checked the error which is 403 that error means your server stops the request or does not allow further process.
  
  Kindly reach your hosting provider and discuss about this issue.
  
  Thanks
- 3 years, 7 months ago jacko21
  Participant
  
  Expired
  
  okay thanks. will contact them and see the way forward
- 3 years, 7 months ago Akram
  Keymaster
  
  Hi,
  
  Sure, just don’t forget to provide them this error code.
  
  Thanks

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