Responding to questions or problems regarding the item and its features
Fixing confirmed bugs in the theme code
Providing updates to ensure compatibility with new WordPress versions
Item support does not include:
Customization and installation services
Support for third party plugins and non-theme related code
Hi,
Please share you haven’t made any significant changes:
– Any Plug-in you have Updated or Customized?
– Any New Plug-in you have added or Removed?
– Have you Update / downgraded WordPress Core?
Thanks,
Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
