Community Forums

@jorgemmramos,
Please open a new support ticket and share your website URL, wp-admin info, and FTP info and send me using a private reply. let’s not post to other’s support tickets.

Thanks,

You’re welcome :)

If you like our theme and support, leave us a 5-star rating on Themeforest, it’s very important for us :)

https://themeforest.net/downloads

Thank You so much

Hi,
Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .

Thanks,

Hi,
You’re welcome :)
No, These will not revert back if you reinstall your theme

Thanks,

You’re welcome :)

Hi,
Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .

Thanks,

Hi,
Sorry for the inconvenience, but the “Redux Framework” is a core plugin. We can’t remove that plugin. As you are getting the issue of the third-party plugin with “Redux framework” then please contact the support team of that plugin. It comes under a third-party plugin working So, please contact to support team of “Massive Addons For Visual Composer BY MPC”.

Thanks,

Hi,
I already highlighted the issue and we will get back to you asap.
However I will run another test and let you know back within 24 hours.