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Problems with WP Bakery Page Builder and Redux after updates.

    • 3 years, 10 months ago nate_man_7
      Participant

      Expired

      I recently updated my php, WordPress core, and plugins to the latest versions. After the updates, my content CSS animations (managed through WPBakery Page Builder), which are supposed to load upon entering the viewport, are not working correctly. They are now loading only when exiting the viewport.

      Everything was working correctly before the updates, so I started disabling plugins to see if it was a plugin that was causing the issue. I have narrowed it down to the Redux plugin, which was provided as a plugin as part of the Tower theme I purchased. When disabling the plugin, the content CSS animations function as they should. It appears that the Tower theme uses the Redux plugin for styling the header/nav menu. So, when I disable it, I loose my logo and styling and it reverts back to the original Tower logo and styling. Any help resolving this issue would be greatly appreciated. My website is http://www.forgefirestudio.com.

      Thanks!

    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .

      Thanks,

    • 3 years, 10 months ago nate_man_7
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      As I check almost 8+ previous versions of “Redux” But I’m having the same animation issue. Please take a backup of your site and try to downgrade the WordPress and then check.
      P.S Also we are testing our theme compatibility with WordPress 5.8 and we’ll update it soon.

      Thanks,

    • 3 years, 10 months ago nate_man_7
      Participant

      Expired

      Hello,

      I have downgraded through a few versions from 5.8 to 5.5 and have not been able to resolve the issue.

      Thank you for your assistance!

    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      Please downgrade both the WordPress version and the “Massive Addons for Visual Composer” plugin.
      After that please let me know. Don’t update them until I investigate the issue on your site.

      Thanks,

    • 3 years, 10 months ago nate_man_7
      Participant

      Expired

      Hello,

      I apologize for the late reply. Just now getting the opportunity to try your recommendations. I have rolled back my wordpress version to 5.5.2 and my “Massive Addons for Visual Composer” plugin to 2.1. Still having the same issue. I have left the older versions for you to investigate, as requested.

      Thanks!

    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      Please share FTP info and send me using private reply.

      Thanks,

    • 3 years, 10 months ago nate_man_7
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      Sorry for the inconvenience, but the “Redux Framework” is a core plugin. We can’t remove that plugin. As you are getting the issue of the third-party plugin with “Redux framework” then please contact the support team of that plugin. It comes under a third-party plugin working So, please contact to support team of “Massive Addons For Visual Composer BY MPC”.

      Thanks,

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