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in reply to: Product Shop and Category Page 502 Errors
We have made updates to these values and the site does load now, but it is INCREDIBLY slow. It’s not even close to usable. Increasing these values doesn’t change the fact that those pages are doing thousands of queries. That is the real issue, which is theme related. When we switch to the standard 2020 theme, this issues does not occur. Updating those values you asked just give it the ability to run for a long time which allows it to finish, but the issue is the number of queries and the time it takes to finish all of them which makes the site unusable. Please look into this and let me know next steps.
in reply to: Product Shop and Category Page 502 ErrorsWhat is going on with this request? I haven’t heard back in a couple days and we are still seeing the issues. I also noticed the main slider does not load on mobile. There are clearly multiple issues with this theme.
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