Codeless Support Center

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10 years, 9 months ago Portmantech
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in reply to: Codeless Slider not working with Firefox

Hi,

Can I have an update on this issue please?

Thanks, Alan

10 years, 10 months ago Portmantech
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Expired

in reply to: Issues moving my site to a new server

I’ve managed to fix this issue myself, it looks like an encoding issue with the text in the database.

I was able to edit the database directly to remove space characters \x(A0) that were appearing as black diamonds with question marks, I’m guessing that this is the display when there is no characters available?

I also had to remove curly quotes, apostrophes and en-dashes and replace them with straight quotes, apostrophes and hyphens. Once I did that the Visual Composer was able to load the page content correctly.

I also had issues with the testimonial slides, especially where I had use hyphens in the Staff Position field, these couldn’t be overwritten via WordPress and had to be manually edited in the database directly.

10 years, 10 months ago Portmantech
Participant

Expired

in reply to: Codeless Slider not working with Firefox

Hi,

Any further update on this please?

Thanks, Alan

10 years, 10 months ago Portmantech
Participant

Expired

in reply to: Issues moving my site to a new server

Hi,

Any more news on this?

I have switched back to my old server and edited my hosts file so I can work with the new server. I have managed to get the site configuration as it was by importing a backup but now the pages and posts although displaying correctly have no content when I attempt to edit them with Visual Composer. All I get is the starting page saying that I don’t have any content?

I need help with this please?

Thanks, Alan

10 years, 10 months ago Portmantech
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Expired

in reply to: Issues moving my site to a new server

OK, I’ve found where the backups are stored:

/wp-content/themes/specular/includes/dummy_data/backups/1438170104

10 years, 10 months ago Portmantech
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Expired

in reply to: Codeless Slider not working with Firefox

This reply has been marked as private.

10 years, 10 months ago Portmantech
Participant

Expired

in reply to: Codeless Slider not working with Firefox

Hi,

I’ve added the custom CSS as suggested but it has made no difference.

Regards Alan

10 years, 11 months ago Portmantech
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Expired

in reply to: Google Analytics – Status: Tracking Not Installed

Just looking through the console for errors I have found the following

[Error] ReferenceError: Can’t find variable: jQuery

global code (www.mysitename.com, line 300)

10 years, 11 months ago Portmantech
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Expired

in reply to: Adding a new URL parameter to the video widget

Sorry for the extra html, my reply looked great in the editor but the forum doesn’t display it correctly and I can’t see a way to edit it?
10 years, 11 months ago Portmantech
Participant

Expired

in reply to: Adding a new URL parameter to the video widget
Hi,

You can use the RAW HTML widget to include the iframe from YouTube with the parameters that you require.That works but you then end up with a non-responsive video because the iframe uses a fixed size.

The way around this is to use the technique mentioned here:

https://css-tricks.com/NetMag/FluidWidthVideo/Article-FluidWidthVideo.php

Put your YouTube iframe within the div as mentioned in iframe section e.g., this is entered into the RAW HTML widget.
```
<div class="videoWrapper">

<iframe width="560" height="349" src="https://www.youtube.com/embed/n_dZNLr2cME?rel=0&hd=1" frameborder="0" allowfullscreen></iframe>
</div>
```
Then add the css to the page via the cog at the top:
```
.videoWrapper {
position: relative;
padding-bottom: 56.25%; /* 16:9 */
padding-top: 25px;
height: 0;
}
.videoWrapper iframe {
position: absolute;
top: 0;
left: 0;
width: 100%;
height: 100%;
}
```
The site mentions how to manage the aspect ratio, it worked for me.

Regards Alan
- This reply was modified 10 years, 11 months ago by Mirela.
- This reply was modified 10 years, 11 months ago by Mirela.
11 years ago Portmantech
Participant

Expired

in reply to: This theme requires the following plugin: Envato WordPress Toolkit.

Hi,

I think you have misunderstood the problem. The Envato plugin is free and your theme ships with version 1.7.1 but WordPress reports that it needs to be updated to 1.7.2.

If I update the plugin to 1.7.2 then your theme reports that it requires the Envato plugin to work, although it is installed and is the latest version.

Regards Alan

11 years ago Portmantech
Participant

Expired

in reply to: WPBakery Visual Composer not saving changes

Hi,

That’s worked for me, thank you.

Regards Alan

11 years ago Portmantech
Participant

Expired

in reply to: WPBakery Visual Composer not saving changes

Hi,

I have just tried the Visual Composer preview at their site and it works as expected. The Update button responds and the VC stepped icon is replaced with a timer whilst the page is being updated. Once complete a green bar appears across the top edge of the editor confirming that the update has been successful.

I’m not seeing any of this with the bundled version.

Regards Alan

11 years ago Portmantech
Participant

Expired

in reply to: WPBakery Visual Composer not saving changes

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