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in reply to: Regn support please
Thankyou for that but it wont let me do the request:
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in reply to: Regn support pleaseThis is the error info if I even try to view the site using the theme installed:
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Codeless Framework.
First, visit your website (https://jo-ltd.uk/) and check for any visible issues. Next, visit the page where the error was caught (https://jo-ltd.uk/wp-admin/customize.php?theme=regn&return=https%3A%2F%2Fjo-ltd.uk%2Fwp-admin%2Fthemes.php) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.4.3
Active theme: Regn (version 1.0.5)
Current plugin: Codeless Framework (version 1.0.1)
PHP version 7.4.33in reply to: Regn support pleaseThis reply has been marked as private.in reply to: Regn support pleaseThis reply has been marked as private.in reply to: Regn support pleaseThis reply has been marked as private.in reply to: Regn support pleaseThis reply has been marked as private.in reply to: Regn support pleaseI have switched the theme for now so at least something showing
in reply to: Regn support pleasesite is http://jo-ltd.uk
I have also had this report from WordPress
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.9.3
Current theme: Regn (version 1.2.3)
Current plugin: (version )
PHP version 7.4.28Error Details
=============
An error of type E_ERROR was caused in line 11 of the file /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-content/themes/regn/includes/codeless_customizer/codeless_custom_panel.php. Error message: Uncaught Error: Class ‘WP_Customize_Panel’ not found in /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-content/themes/regn/includes/codeless_customizer/codeless_custom_panel.php:11
Stack trace:
#0 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-content/themes/regn/includes/codeless_customizer/codeless_customizer_config.php(148): require_once()
#1 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-includes/class-wp-hook.php(307): CodelessCustomizerConfig->load_custom_panel(Array)
#2 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)
#3 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-content/plugins/kirki/packages/kirki-framework/compatibility/src/deprecated/filters.php(37): apply_filters(‘kirki/panel_typ…’, Array)
#4 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-includes/class-wp-hook.php(307): Kirki\Compatibility\Deprecated->{closure}(Array)
#5 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-includesin reply to: Regn support pleaseIt has pt the site into recovery mode I have check all of the plugins etc are unto date but on theme page it says this
Broken Themes
The following themes are installed but incomplete.
Name Description
Regn This theme failed to load properly and was paused within the admin backend. Resume Deletein reply to: Regn support pleaseMy site has been running Regn for months with no issue and had now crashed but only when the Regn theme is applied
Fatal error: Uncaught Error: Class ‘WP_Customize_Panel’ not found in /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-content/themes/regn/includes/codeless_customizer/codeless_custom_panel.php:11 Stack trace: #0 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-content/themes/regn/includes/codeless_customizer/codeless_customizer_config.php(148): require_once() #1 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-includes/class-wp-hook.php(307): CodelessCustomizerConfig->load_custom_panel(Array) #2 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array) #3 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-content/plugins/kirki/packages/kirki-framework/compatibility/src/deprecated/filters.php(37): apply_filters(‘kirki/panel_typ…’, Array) #4 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-includes/class-wp-hook.php(307): Kirki\Compatibility\Deprecated->{closure}(Array) #5 /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-includes in /homepages/6/d669640120/htdocs/clickandbuilds/joltd/wp-content/themes/regn/includes/codeless_customizer/codeless_custom_panel.php on line 11
There has been a critical error on this website, putting it in recovery mode. Please check the Themes and Plugins screens for more details. If you just installed or updated a theme or plugin, check the relevant page for that first.Learn more about troubleshooting WordPress.
