The last two replies make no sense to us. Azam DID NOT request FTP access and DID NOT ask us to change the permissions of folders. We already gave permission to Codeless to make changes and they did make changes and the template worked until the next day when someone went and changed it again to a completely different template. Nobody asked us to make changes to permission to 777. We are not fellow developers and we don’t understand what you are saying but to repeat nobody asked us to change permissions. Please issue the refund we have asked you for, several times now.
Azam, you are playing games now. I emailed you about this at least a week ago – see previous threads above. If a client wants a refund because the product on offer does not live up to expectations as well as their WP being hacked after they were given access, you should issue one straight away. What kind of service are you running otherwise? Issue my refund or I will go to my bank and force the refund for not providing us with a good service. I’ve already asked nicely twice.
Hello, our problem isn’t fixed and we’ve spent weeks trying to resolve issues. After we gave Codeless WP login details and our issue was fixed, someone else logged into WP and changed everything. We had to uninstall WP and reinstall everything again and we’re back to where we started where the Codeless WP template and plugins don’t work correctly and we have the same issues all over again. Your template should be plug-and-play and not have so many issues. We want a refund.
