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  • 1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Site hacked after contacting Codeless Support

    Hi.

    The reason why you were hacked is because Azam requests FTP access and then asks you to change the permissions of folders. Specifically your home folder to 777. This creates a security flaw and an open door for hackers.

    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue

    Hi,

    As a web developer I certainly understand the need to access files and folders to make appropriate changes. I gave you access to the WP files you needed to make your changes.

    Asking to change the permissions of a home folder to 777 is not necessary at all. I’m sure you’re aware of the security implications of setting any folder in a directory to 777. Setting a (home) folders permissions to 777 would mean that absolutely anybody could modify, hack, upload any content to a server. It’s not only not best practice, it’s a serious security risk. If you truly need someone to make a permissions change (which you don’t) 755 would be about it.

    This should be a red flag for anyone buying this theme. You immediately ask for FTP access. I can only assume you also request a permissions change as well. Scary.

    B

    • This reply was modified 1 year, 7 months ago by Syndicate291.
    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue

    Hi,

    After you requested a permissions change I’m no longer comfortable providing access to you. I’d rather just consider this a loss and move on.

    Thanks,

    B

    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue

    Hi,

    I’m able to access the home folder with the same credentials. I’m not going to set permissions to 777 that’s bad practice and not particularly safe. If you only need to push some config changes or replace a file can you send me your changes? I can upload them.

    Thanks,

    B

    • This reply was modified 1 year, 7 months ago by Syndicate291.
    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue
    This reply has been marked as private.
    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue
    This reply has been marked as private.
    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue
    This reply has been marked as private.
    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue
    This reply has been marked as private.
    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue
    This reply has been marked as private.
    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue

    Hi,

    I can’t see your Google Drive document. I’m going to assume you’re seeing the static HTML landing page that I put together and not the WP build. The static page loads fine on all devices.

    Thanks again,

    B

    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue
    This reply has been marked as private.
    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue
    This reply has been marked as private.
    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Vjosa Slider Mobile Issue

    Hello,

    Sure. On mobile devices videos in the Vjosa slider do not autoplay on page load. This occurs regardless of the video size. I’m assuming there is a setting that I’m not seeing that is disabling autoplay? I can’t send you a screenshot or video since I’m testing on an actual device. In Firefox the only way to replicate it is to throttle to emulate 2g or 3g wireless then the video will not play.

    Thanks!

    B

    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Site Logo Not Updating / Displaying

    Hello,

    Okay great, thank you!

    B

    1 year, 7 months ago Syndicate291
    Participant

    Expired

    in reply to: Site Logo Not Updating / Displaying

    Hello,

    Thank you! It is displaying correctly now. For future reference, where should the image be updated? This logo may change in the future.

    Thanks,

    B

Viewing 15 posts - 1 through 15 (of 16 total)
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