Page 11 – Codeless Support Center

Forum Replies Created

6 years ago Eldo
Keymaster

in reply to: Theme Folie – Scroll Story : Not Working Properly for Responsive

Hello,

We have to check your website from the backend to understand what causes this issue.

Please can you share with us your online link and wp credentials in a private reply?

Let me know.

Regards!

6 years ago Eldo
Keymaster

in reply to: Service Link not working

Hello,

You have to add the service link to the services as an element and not at the column.

Now if you check it is ok.

Regards!

6 years ago Eldo
Keymaster

in reply to: Take too long to open my web site

Hello,

Your server response maybe isn’t the best possible but there are some improvments on your side that need to be made:

1. Reduce the size of the image you have to compress them you can use https://tinyjpg.com/ to make that or any plugin like Wpsmush pro

2. Install Autooptimize plugin to minify css and js

3. Install Jetpack and activate free CDN

4. Disable layer slider plugin (you are not using it)

5. Disable revolution slider plugin (you are not using it)

After these fixes you can check out the server speed too. I think that your performance will improve a lot.

6 years ago Eldo
Keymaster

in reply to: Tower Theme: 2 arrows in dropdown menu items, how do I get rid of 1?

Hello,

Please can you add this custom CSS into Tower > General > Custom CSS Box:

.header_1 nav .menu li.menu-item-has-children > a::after{display:none !important;}

Let us know.

Regards!

6 years ago Eldo
Keymaster

in reply to: Creating a new extra instagram icon

This reply has been marked as private.

6 years ago Eldo
Keymaster

in reply to: Issue with mobile view

This reply has been marked as private.

6 years ago Eldo
Keymaster

in reply to: Support delay

Hello,

Sometimes when we have lot of support requests support takes times.

Anyway we resolve your issues to make your website creation process as easy as possible.

Regards!

6 years ago Eldo
Keymaster

in reply to: LearnDash Integration

This reply has been marked as private.

6 years ago Eldo
Keymaster

in reply to: Mobile

Hello,

Please can you share with us your wp credentials(private reply) so we can check out your issue.

Let us know.

Regards!

6 years ago Eldo
Keymaster

in reply to: Content Blocks does not load

Hello,

The content blocks don’t exist because we haven’t created them in the Codeless Builder but you can save your content blocks and use them in other pages.

You can find out all the content blocks by editing the theme with Codeless Backend Visual Composer. There you will find all the content blocks.

The error you see on the console is shown only at the backend in the front you will not see any of them.

Let me know.

Regards!

6 years ago Eldo
Keymaster

in reply to: Dummy Content | Menu | Slider

Hello,

As i see you have problem with your hosting configuration:

Please increase Max execution time by accessing:

You need to add this line at the bottom of your .htaccess file:

php_value max_execution_time 900

Another solution is to add the following line into the php.ini file and add the following line.

max_execution_time = 600

Let us know.

Regards!

6 years ago Eldo
Keymaster

in reply to: Woocommerce Sidebar Missing on different language

Hello,

Please can you share with us your wp credentials (private reply)?

Regards!

6 years ago Eldo
Keymaster

in reply to: Setup Register Part

Sorry :

Enable/Disable Auto Login when Register

Regards!

6 years ago Eldo
Keymaster

in reply to: Theme options disappeared on Specular theme

Hello,

Have you installed any third-party plugin? Maybe you have to disable them and retry.

If the problem persists please share with us your wp credentials and online link (private reply) so we can check out your problem.

Regards!

6 years ago Eldo
Keymaster

in reply to: Dummy Content | Menu | Slider

Hello,

Please can you share with us your wp credentials (private reply) so I can find out what cause those issue and help you fix them.

Regards!

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