Community Forums

Hello,

We have to check your website from the backend to understand what causes this issue.

Please can you share with us your online link and wp credentials in a private reply?

Let me know.

Regards!

Hello,

Your server response maybe isn’t the best possible but there are some improvments on your side that need to be made:

1. Reduce the size of the image you have to compress them you can use https://tinyjpg.com/ to make that or any plugin like Wpsmush pro

2. Install Autooptimize plugin to minify css and js

3. Install Jetpack and activate free CDN

4. Disable layer slider plugin (you are not using it)

5. Disable revolution slider plugin (you are not using it)

After these fixes you can check out the server speed too. I think that your performance will improve a lot.

Hello,

Sometimes when we have lot of support requests support takes times.

Anyway we resolve your issues to make your website creation process as easy as possible.

Regards!

Hello,

Please can you share with us your wp credentials(private reply) so we can check out your issue.

Let us know.

Regards!

Hello,

As i see you have problem with your hosting configuration:

Please increase Max execution time by accessing:

You need to add this line at the bottom of your .htaccess file:

php_value max_execution_time 900

Another solution is to add the following line into the php.ini file and add the following line.

max_execution_time = 600

Let us know.

Regards!

Sorry :

Enable/Disable Auto Login when Register

Regards!

Hello,

Please can you share with us your wp credentials (private reply) so I can find out what cause those issue and help you fix them.

Regards!