Codeless
  • Support Home
  • Themes
  • Support
  • WordPress Tutorials
    • How to Start a Blog
    • Best Website Builders
    • Best Small Business Hosting
    • Email Marketing Services
    • Cheap WordPress Hosting
  • Video Tutorials

Community Forums

Support delay

    • 5 years ago Nas
      Participant

      Hi team,

      I’m totally  fed up with the support’s delay.

      The theme is full of issues and each issue I discover, to request a help takes at least 2 days and half to get a response which won’t solve my issue immediately.

      20 days since I purchased this theme, and I have a deadline to deliver but I just completed 5% of the process.

      Please note that I chose this template because I saw there is not a high sale rate compared to other themes, which led to the customer support has to be very quick and max takes half day to respond accordingly.

       

    • 5 years ago Eldo
      Keymaster

      Hello,

      Sometimes when we have lot of support requests support takes times.

      Anyway we resolve your issues to make your website creation process as easy as possible.

      Regards!

Viewing 1 reply thread

You must be logged in to reply to this topic.

Login

Log In
Register

Renew Support

  • Renew Specular Support
  • Renew Tower Support
  • Renew Folie Support
  • Renew Handel Support
  • Renew June Support
  • Renew Picante Support
  • Renew Thype Support
  • Renew Regn Support

Search Forums

Forums

  • Bygge – Construction Theme
  • Converta – Software Theme
  • Folie – The WordPress Website Builder
  • Handel – Responsive Multi-Purpose Business Theme
  • June WooCommerce WordPress Theme
  • Livecast – Podcast Theme
  • Picante – Restaurant & Food WordPress Theme
  • Regn | Agency & Business WordPress Theme
  • Remake – Minimal Portfolio & Agency Theme
  • Specular – Multi-Purpose WordPress Theme
  • Suggest us Features
  • Tower – Business-Driven Multipurpose WP Theme
  • Vibrance – Photography Theme

Site Links

  • Support Policy
  • Specular Support Forum
  • Video Tutorials
  • Knowledge Base
  • Guides and Reviews

Useful Articles

  • Build a Website
  • Web Design & Development
  • Hosting
  • WordPress

Login

Log In
Register Lost Password