Viewing 1 reply thread
You must be logged in to reply to this topic.
Hi team,
I’m totally fed up with the support’s delay.
The theme is full of issues and each issue I discover, to request a help takes at least 2 days and half to get a response which won’t solve my issue immediately.
20 days since I purchased this theme, and I have a deadline to deliver but I just completed 5% of the process.
Please note that I chose this template because I saw there is not a high sale rate compared to other themes, which led to the customer support has to be very quick and max takes half day to respond accordingly.
Hello,
Sometimes when we have lot of support requests support takes times.
Anyway we resolve your issues to make your website creation process as easy as possible.
Regards!
You must be logged in to reply to this topic.