Forum Replies Created
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in reply to: Custom changes lost with recent Tower 2.9.1 update
Repeat of issues:
HIGH PRIORITY
1) The logo in the center of my navigation bar is now larger than the navigation area, and is dipping below the navigation background and on top of the slider and every other page on the site. This is my primary concern because it looks extremely unprofessional. Please focus on this first! If we can get the logo/header to look normal, I can switch to the the new theme version so that my site functions, even with the other issues.Screenshot: imgur.com/a/PdPaCDg
Other issues:
2) My chosen primary color for the site (a shade of purple) didn’t translate to several of elements: the mini-cart totals up in the navigation bar, the top border of the menu dropdown, and ratings stars and pricing in the individual product pages. If you see the color orange that comes with the theme, then that needs to be changed to the purple color that is the primary color chosen for my site in the Tower settings>Styling Options: #80296aScreenshot: imgur.com/a/bJ7idhI
3) There is a navigation breadcrumb at the top of each page (under the navigation header) that I don’t want. I have this option turned off in settings, but it is still showing.
Screenshot: imgur.com/a/D5MnBi6
4) The product overlay color (when hovering over a product in the shop) is showing as a dark grey rather than the color I have selected in settings.
Screenshot: imgur.com/a/Xosu7zy
Again, these are all changes that I made using the Tower settings (not CSS code) so the fact that they aren’t showing seems to be a flaw in the new template not pulling all the correct settings.
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This reply was modified 5 years, 9 months ago by
rebeccaolson.
in reply to: Custom changes lost with recent Tower 2.9.1 updateAzam – when I tried to edit my above reply with the imgr html links and save it, the entire reply disappeared. I tried to explain previously that for some reason your forum is not accepting links or images right now in my replies. I discovered that if I do not include the https in front of the link, the forum will allow me to post it. So just add that part of the link to the front of the links below to use them.
Please remember it’s a staging site – so there’s nothing for you to do “wrong”. I’m just looking for the CSS code or whatever I need to do on the real site to make these changes, which should not be that complicated. I’m desperate to get my site functioning, so please just do your best.
Since my previous reply disappeared, I’m posting it again below, with the IMGR links (minus the https part of the link).
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This reply was modified 5 years, 9 months ago by
rebeccaolson.
in reply to: Custom changes lost with recent Tower 2.9.1 updateAlso: For the navigation menu/logo issue, please note that none of the other menu settings work either. I tried to change to another header style in Tower> Header Options> Header Style in hopes that something would look professional enough that I could switch to the new theme and get my site functioning again, but all of the other headers look bad as well (in terms of margins/padding).
in reply to: Custom changes lost with recent Tower 2.9.1 updateI am trying to reply with the requested information, but it doesn’t seem to be saving on the Tower end. Is there an email address I can send this information to?
in reply to: Custom changes lost with recent Tower 2.9.1 updateAzam- sorry for all the emails. I was able to update the /codeless staging site with the latest Tower version 2.9.1 and you can now easily see all the issues I’ve listed in my original post.
Since the current version I have (2.9) looks as intended but doesn’t function properly (dropdowns don’t show, mobile menu doesn’t show, search function doesn’t work) I’d *really* love to get this fixed today so I can update the theme and get back to both a functioning and nice looking website. Thanks!
in reply to: Custom changes lost with recent Tower 2.9.1 updateThis reply has been marked as private.in reply to: Custom changes lost with recent Tower 2.9.1 updateThis reply has been marked as private.in reply to: Custom changes lost with recent Tower 2.9.1 updateThis reply has been marked as private.in reply to: Menu Dropdowns Not WorkingAlso – the mobile/responsive site is broken/showing code at the bottom of the home page.
I am desperate to get this fixed ASAP.
in reply to: Menu Dropdowns Not WorkingYes please – please use the credentials you have and fix on the staging site.
-Please note that the search function is also not working on the older version of Tower – which means that customers can’t find products using dropdown menus *or* the search function.
-In addition, the mobile menu is not functioning.
I can’t update to the new version until the other issues are addressed, but the current version of the website is almost completely useless from a UI standpoint. Please help!
in reply to: Custom changes lost with recent Tower 2.9.1 updateYes, please use the staging site for now. When you’ve figured out how to resolve it, we’ll make the changes on the live site. Thanks!
in reply to: Menu Dropdowns Not WorkingAzam – I followed your instructions to update my theme, but the update lost a lot of my custom changes (including menu settings). I’m going to open a separate support ticket for this. Thanks!
in reply to: Menu Dropdowns Not WorkingThank you! Can you give me the code/changes so I can implement the fix on my live site?
in reply to: Product Variation Images not changing/showingThat worked – thank you! Can you give me the code so I can implement on my site?
in reply to: Menu Dropdowns Not WorkingThis reply has been marked as private. -
This reply was modified 5 years, 9 months ago by