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  • 6 years ago rebeccaolson
    Participant

    Expired

    in reply to: Cart Table – right column not wide enough

    Ludjon –

    Yes, I’m talking about the cart totals (specifically, the right column of the cart totals table). In the cart page if you click on “calculate shipping” to add an address, or if someone is visiting the site again after purchasing in the past and their address is automatically populated, then the shipping options and shipping address appear – and they don’t fit. It appears that there’s a wide margin to the left and right of the cart totals table – if that were reduced, I imagine that could help.

    Rebecca

    6 years ago rebeccaolson
    Participant

    Expired

    in reply to: Cart Table – right column not wide enough

    Ludjon –

    Thank you! That didn’t do it initially, but I adjusted it to width:70%; font-size:14px;
    and that is now working for laptops/tablets.

    However, it’s still scrunched up for mobile devices, which makes the UX really unpleasant. Most of our customers are visiting us on their mobile devices, so it’s imperative that the checkout experience be simple and easy to read – which it isn’t right now. Is there any way to make the cart table responsive, so that the column widths and/or font size adjusts for mobile devices depending on the screen size? We need each line (shipping options, address, etc.) to appear on one line only.

    We do have this other custom CSS already, in case that is causing conflict:

    .woocommerce-cart .woocommerce form { width: 100% !important;}
    .woocommerce-cart .woocommerce .cart-collaterals { width: 100% !important;}

    and

    .woocommerce-cart .woocommerce .cart-collaterals .cart_totals, .woocommerce-page .cart-collaterals .cart_totals {
    width : auto;
    }

    .woocommerce-cart .woocommerce .cart-collaterals .cart_totals table {
    float: right;
    padding: 6px 10px 0px 10px;
    }

    Thanks!
    Rebecca

    6 years, 1 month ago rebeccaolson
    Participant

    Expired

    in reply to: Margins off (header & search) for some browsers

    Eldo – oddly, the search was correctly showing in responsive devices even smaller than the Surface Pro 7 (eg. Amazon Kindle in landscape).

    However, the good news is that the issue seems to have resolved itself with the most recent Tower theme update (2.8.8). I’ll let you know if it starts happening again. Thanks!

    6 years, 1 month ago rebeccaolson
    Participant

    Expired

    in reply to: Margins off (header & search) for some browsers
    This reply has been marked as private.
    6 years, 1 month ago rebeccaolson
    Participant

    Expired

    in reply to: Margins off (header & search) for some browsers

    Eldo – Okay, thank you for the explanation.

    For the search issue: the search results are not showing up in 3 columns for me for the two browsers I mentioned: Chrome and Opera (much like the navigation menu was only malfunctioning on IE/Edge and Firefox.) Did you check the search results using those browsers, on a small screen? Would a screenshot of what I’m seeing help?

    Rebecca

    6 years, 2 months ago rebeccaolson
    Participant

    Expired

    in reply to: Margins off (header & search) for some browsers

    Thank you! That worked to fix the navigation menu for Firefox and Internet Explorer. Unfortunately, for those browsers the font is now so tiny I’m concerned it is too difficult to read for elderly people. Is there any way to fix the spacing/margins of the menu without making the font so small?

    Also, the other issue still isn’t resolved: If you search using Chrome or Opera, the search results show up as one long line of results, rather than 3 columns (almost as if it’s defaulting to mobile settings.)

    Thanks!
    Rebecca

    6 years, 2 months ago rebeccaolson
    Participant

    Expired

    in reply to: Margins off (header & search) for some browsers
    This reply has been marked as private.
    6 years, 2 months ago rebeccaolson
    Participant

    Expired

    in reply to: Margins off (header & search) for some browsers

    I’m so sorry about that – I forgot to change your user profile to admin. You should be able to easily log in now.

    My laptop/tablet is a Microsoft Surface Pro 7 – it’s a 12.3″ display.

    I added the code, and didn’t help. Hopefully by being able to log in to the site now you can poke around and see what will work.

    Is there any way to fix the issue that doesn’t involve a separate CSS code for every different size tablet/smartphone? The only reason I even saw this issue is because I got a new laptop – if I had been on my old laptop, I would’ve assume the template was fully responsive for all devices. It makes me concerned that there are other devices out there where the site navigation isn’t adjusting, which could lose us business if customers become frustrated.

    6 years, 2 months ago rebeccaolson
    Participant

    Expired

    in reply to: Margins off (header & search) for some browsers

    That’s no problem – it is a tough time, and I appreciate you taking a look. I made sure to copy my most recent site over to the staging area so you could see it, but forgot to include your username when I did so. I apologize – you should be able to log in now.

    6 years, 2 months ago rebeccaolson
    Participant

    Expired

    in reply to: Responsive header menu not spacing correctly

    Please see a new related issue that has popped up – I opened a new ticket: https://support.codeless.co/?topic=margins-off-header-search-for-some-browsers

    6 years, 2 months ago rebeccaolson
    Participant

    Expired

    in reply to: Responsive header menu not spacing correctly

    That worked – thank you!

    6 years, 3 months ago rebeccaolson
    Participant

    Expired

    in reply to: Format "label" class?

    That worked perfectly, and looks great. Thank you!

    6 years, 5 months ago rebeccaolson
    Participant

    Expired

    in reply to: Responsive header menu not spacing correctly

    Hi there – I added the CSS code, but it didn’t help. The login credentials are the same (I haven’t added the CSS code to the staging site, but it’s otherwise updated.)

    6 years, 5 months ago rebeccaolson
    Participant

    Expired

    in reply to: Responsive header menu not spacing correctly

    Also – I just spent some more time on this, and it appears that the issue is only occurring in Chrome and Edge browsers. Firefox and Opera do not have any issues (the mini-cart and search bar are located in the correct spot). When comparing Firefox to Chrome, I see that for Firefox the font on the navigation menu is smaller (which may be allowing more space in the header for the cart/search bar to fit.) So it seems there may be an issue with the menu font not adjusting for smaller screens?

    • This reply was modified 6 years, 5 months ago by rebeccaolson.
    6 years, 5 months ago rebeccaolson
    Participant

    Expired

    in reply to: Responsive header menu not spacing correctly

    Hey there – sorry, I’m a little confused about your instructions. I need to take an older .js file and replace the new one with the older one? Where do I get the old .js file? Or are you saying that the .js file you looked at is old, and needs to be updated?

    I see that you accessed the staging version of our website. Since I didn’t realize you were going to look at the code itself, I didn’t think to update it. I have updated the staging site now so everything is current as of today. Does this change anything?

Viewing 15 posts - 61 through 75 (of 207 total)
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