Problem search page

- 6 years, 1 month ago dora.ruggiero
  Participant
  In the post 43035, of which I no longer receive an answer, you indicate to me:
  
  >> You have to use “Yith Ajax product filter” instead of “WooCommerce Product Filter”.
  
  What widget should I use to filter the categories?
  
  If I use “Product Filter by Category”, the problem of the first blank page returns.
  
  This topic was modified 6 years, 1 month ago by dora.ruggiero.
- 6 years, 1 month ago dora.ruggiero
  Participant
  
  This reply has been marked as private.
- 6 years, 1 month ago Mirela
  Participant
  
  Hello,
  
  I filtered the shop products and did not have any blank page. See screenshot: https://ibb.co/F5NrQ4S
  Which filters are you using when you get the blank page?
  
  Best regards!
- 6 years, 1 month ago dora.ruggiero
  Participant
  
  the problem is on the category filter
  
  https://ibb.co/ftsStht
- 6 years, 1 month ago Mirela
  Participant
  
  Hello,
  
  Please deactivate all third party plugins first. There seems to be a problem with your site. I can’t access the dashboard.
  
  Let us know.
  Best regards!
- 6 years, 1 month ago dora.ruggiero
  Participant
  Please try again to access the reserved area.
  Please do not disable the plugins because the last time all settings have been deleted.
  
  This reply was modified 6 years, 1 month ago by Mirela. Reason: private data
- 6 years, 1 month ago Mirela
  Participant
  
  This reply has been marked as private.
- 6 years, 1 month ago dora.ruggiero
  Participant
  
  Thanks, but the problems persist.
  
  There are serious problems on this page, I attach a series of screenshots:
  
  https://ibb.co/cb3QMy7
  
  https://ibb.co/C0PYdBk
  
  https://ibb.co/3hwQ6PF
- 6 years, 1 month ago Mirela
  Participant
  Hello,
  
  I added this css too:
  
  .woocommerce ul.products li.product, .woocommerce-page ul.products li.product { float: left; }
  
  And i updated woocommerce. PLease always keep theme & plugins at their latest version. Results:
  One filter: https://ibb.co/cTT0LJg
  Two filters: https://ibb.co/PQGkQ3p
  
  Best regards!
- 6 years, 1 month ago dora.ruggiero
  Participant
  
  Thank you,
  
  but you solved the problem only of my last screenshot, (the column alignment).
  
  I repeat the errors:
  
  –https://ibb.co/cb3QMy7
  
  –https://ibb.co/C0PYdBk
- 6 years, 1 month ago Mirela
  Participant
  
  Hello,
  
  Sorry but i don’t understand what you mean. I solved it for when you search with only one condition (One filter: https://ibb.co/cTT0LJg In your case-> https://ibb.co/48wLwz9) or more than one (Two filters: https://ibb.co/PQGkQ3p In your case->https://ibb.co/DkRz09b)
  
  Please clear cache and try again. I think you are still seeing a cached version of yoru site. Without the changes reflecting.
  
  Best regards!
- 6 years, 1 month ago dora.ruggiero
  Participant
  
  Hi,
  
  there are serious problems on this page.
  
  watch the video: https://youtu.be/8iAcWJWdBYg
  
  The cache has been emptied.
  
  Thank you
- 6 years, 1 month ago Mirela
  Participant
  
  Hello,
  
  I have forwarded your ticket to the developer for more professional review. We will get back to you asap.
  
  Best regards!
- 6 years, 1 month ago dora.ruggiero
  Participant
  
  Are there any news?
- 6 years, 1 month ago Ludjon
  Keymaster
  
  Hello,
  
  Sorry for the late response
  I am trying to login without success
  
  Can you please re-check the credentials?
  
  Thanks
- 6 years, 1 month ago dora.ruggiero
  Participant
  
  This reply has been marked as private.
- 6 years ago dora.ruggiero
  Participant
  
  The wait begins to be excessive.
  
  Are there any news?
- 6 years ago Ludjon
  Keymaster
  
  I have fixed the animation issue. Please do not use the WooCommerce Product Filter
  
  it’s not recommended with the theme, use the recommended plugins.
- 6 years ago dora.ruggiero
  Participant
  
  Hello,
  
  I hope you are joking.
  
  Animation problems are irrelevant to serious research problems.
  
  I invite you again to watch the video:
  
  https://youtu.be/8iAcWJWdBYg
  
  And to answer me as soon as possible.
- 6 years ago dora.ruggiero
  Participant
  The wait begins to be excessive.
  
  Are there any news?
  
  This reply was modified 6 years ago by dora.ruggiero.
- 6 years ago Ludjon
  Keymaster
  
  Hello,
  
  The first widget on the left sidebar is not a compatible WIDGET(plugin) with June Theme. I will try now to make it compatible directly to your website and adding some extra coding.
  
  If you see the second widget on the sidebar works well.
  
  Let me try to make it compatible.
  
  Thanks
- 6 years ago Ludjon
  Keymaster
  
  I am trying to edit the code but i can’t from WP DASHBOARD
  
  Can you please give me a FTP access?
- 6 years ago dora.ruggiero
  Participant
  
  This reply has been marked as private.
- 6 years ago Ludjon
  Keymaster
  
  Please check now
  
  It looks good
- 6 years ago dora.ruggiero
  Participant
  
  Hello,
  
  the search still does not work.
  
  I also tried to delete the incompatible plugin, but nothing changes.
  
  See video: https://youtu.be/Af2Li5oiQPM
  
  PLEASE CHECK OUT URGENTLY.
- 6 years ago Ludjon
  Keymaster
  
  Sorry for the late response, but we don’t work in these hours.
  
  Can you please re-check now? It’s only a text that should changed from the dashboard.
  
  I have re-checked the filters and works fine now.
  
  I am sorry that you leave a such bad review in our website. Will be nice if you can change that.
  
  Let me know if you need something else, if i am not online here, please write me directly on [email protected], or in this chat section: codeless.co/june/presentation/
  
  Thank You
- 6 years ago dora.ruggiero
  Participant
  
  There are still problems.
  
  Once solved we can talk about the review.
  
  See video: https://youtu.be/beCGi6pKKWc
- 6 years ago Ludjon
  Keymaster
  
  I am trying to generate the same issue, but i can’t. I have added i piece of code that can help you. Can you please re-try?
  
  Please use an Incognito window to test.
  
  Also, write me to the June presentation chat
- 6 years ago dora.ruggiero
  Participant
  
  even with the incognito window with chrome and trying safari, the problem persists.
  
  https://ibb.co/Vq6Gc2g
- 6 years ago Ludjon
  Keymaster
  
  Please try again, on me is working normal
  
  Click with the right mouse button, open Inspect Element
  
  Then, Click the refresh button (on chrome) and continue to click until a dropdown menu is shown, then click: Empty cache and Hard Reload.
  
  Thanks
- 6 years ago Ludjon
  Keymaster
  
  Works now?
- 6 years ago dora.ruggiero
  Participant
  
  Now it’s ok, thanks.
  
  One last thing: which filter can I use to filter the categories too?
  
  Thank you
- 6 years ago Ludjon
  Keymaster
  
  Hello,
  
  Sorry for the late response, we was on holiday yesterday. Nice to hear you that everything is good :)
  
  About the categories, use the Product Filter by Categories Widget.
  
  Let me know if you need further help with your project.
  
  Please take 2 minutes to update your review on themeforest. Sorry for any inconvenience.
  
  Thanks
- 6 years ago dora.ruggiero
  Participant
  
  I’m sorry, but there are still serious problems.
  
  I’m tired…
  
  See video: https://youtu.be/kH1jldnLLyk
- 6 years ago Ludjon
  Keymaster
  
  Sorry but all the problems are caused by third-party plugin that you have installed, it’s not a functional plugin with premium themes like this. That plugin is not part of WordPress Repository too. I have dis-actived that, and everything works fine.
  
  Please do not active anymore that plugin, use other already registered plugins and Widgets.
  
  Let me know
  Thanks
- 6 years ago dora.ruggiero
  Participant
  ok, I’ll try another widget.
  
  Before proceeding to vary the evaluation of pleasure,
  
  we encountered problems with the mobile version of the theme.
  
  Iphone 7 / Safari
  
  See screenshot … https://ibb.co/W00hbLY
  
  This reply was modified 6 years ago by dora.ruggiero.
- 6 years ago Mirela
  Participant
  
  Hello,
  
  Please deactivate the AP Mega menu plugin. Clear cache and refresh page.
  Let us know.
  
  Regards!

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