Responsive Menu

Topic Resolution: Resolved

- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  Hi,
  
  On my clients website I am using parent pages with child pages within the menu and when clicking on the parent page in the menu (on tablet or mobile) it opens the drop down menu, you’re unable to click onto the parent page to go to this page.
  
  Can this be changed to work how I would like it to?
  
  Thanks
- 4 years, 10 months ago azam
  Keymaster
  
  Hi,
  No You cant do this operation.
- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  Hi azam,
  
  Oh is there any way to change it as this is how many other themes work and this is how my client would like it to work?
  
  Thanks
- 4 years, 10 months ago azam
  Keymaster
  
  Hi,
  May be I didnt get it your properly, is it possible to explain me via Screen Shot or Screen Recording for screen Recording you can use srecorder (Just google it, its free).
  
  Thanks,
- 4 years, 10 months ago mattm3
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  This reply has been marked as private.
- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  Hi azam,
  
  Did you take a look at the video I uploaded?
  
  Thanks
  
  Matt
- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  Hi azam,
  
  Do you know when you will be able to look at this?
  
  Thanks
- 4 years, 10 months ago azam
  Keymaster
  
  Hi,
  Example do you want to have hyper link on About tab too?
  This what you are looking for?
- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 10 months ago azam
  Keymaster
  
  Matt,
  I have seen this in details, Current Menu is setup for Best User Expeince.
  I dont recommend this, if you click on About, then sub-menu become visible.
  —
  
  Thanks,
- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  Hi azam,
  
  How the menu has been setup currently means users are unable to click onto the parent pages, only the sub pages. It really does need to work the way I mentioned as that gives the better user experience as people are then able to click onto the pages.
  
  Thanks
  
  Matt
- 4 years, 10 months ago azam
  Keymaster
  
  Matt,
  In my eye it will confuse User he will have a Sub-Menu by Mouse Over event and Simulatnesouly its Link and Click-able. It will annoy the user.
  
  However I have just checked your website: http://preview3-imsr.co.uk/crouch/
  
  All are having Parent is having link as well. Are you Refering to some other website?
  
  Regards,
- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 10 months ago azam
  Keymaster
  
  Matt,
  As I told you it will be wrong User experince according to mobile Device Usage.
  However if you want I can show all opened Menu like this.
  Please see below:
  
  Thanks,
- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  Hi azam,
  
  I understand that you’re saying it will be a bad user experience but with the way you have developed the theme I am unable to click through to the Kitchens and Whole House pages, these both have content on, I need my clients customers to be able to click on these so they can read the content on it. The way the menu currently works it doesn’t allow people to click on these pages to read the content, they can only click on the names and open the sub menu.
  
  Having the sub-menu open wouldn’t help as I still need to be able to click on Kitchens or Whole House and be taken to those pages?
  
  Do you understand what I am trying to say?
  
  Thanks
  
  Matt
- 4 years, 10 months ago azam
  Keymaster
  
  Matt,
  See Above Picture and Menu will look like this as Said, it will be a link on whole house and Kitchen link can be opened. Let me know if you want to proceeds.
  
  Thanks,
- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  Hi azam,
  
  If this is the only way to get it to work then please go ahead.
  
  Could you make the changes in the child theme so I don’t lose the changes when the theme is updated please.
  
  Thanks
  
  Matt
- 4 years, 10 months ago azam
  Keymaster
  
  Matt,
  I made the changes in Child-Theme, Please check and let me know on mobile menu.
  By Tapping on “Kitchen” and “Whole House” Its now going to Main Pages.
  
  Thanks,
- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  Hi azam,
  
  We’re getting somewhere with this but now you’re unable to open the drop down menu – can it be changed so it’s one tap to open and then another tap to go to the page or you have to tap on the arrow icon to open the sub menu and tapping on Kitchen or Whole House it takes you to those pages?
  
  Thanks
  
  Matt
- 4 years, 10 months ago azam
  Keymaster
  
  Hi,
  Try to understand on mobile tap is only event. This is best I can do it for you as above i did for you.
  
  Thanks,
- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  Hi azam,
  
  OK the menu seems to be displaying as fully opened now – if this is the only way that it can be done then this is how it will have to stay :|
  
  Thanks
  
  Matt
- 4 years, 10 months ago azam
  Keymaster
  
  Matt,
  This is not comes under normal support, its more like customization.
  We have to change the structure of Responsive Menu as per your desire.
  
  Let me know if you are OK, i will get intouch with a Consultant.
  
  Thanks,
- 4 years, 10 months ago mattm3
  Participant
  
  Expired
  
  Hi azam,
  
  It should be fine as is, if my client has issues with it I will be in touch to replace change it.
  
  Thanks
  
  Matt
- 4 years, 10 months ago azam
  Keymaster
  
  You’re welcome :)
  
  If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
  
  https://themeforest.net/downloads
  
  Thank You so much

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