These two plugins have taken my entire site down. I wish I would have know prior to buying the theme that they were not update for 2 years! HOW DO WE FIX IT NOW?!
@IrPles
Hi,
I’ve restored your site to the previous working status.
The issue was the conflict between the Codeless Builder and Codeless Page Builder. The Codeless Picante theme was using the Codeless Builder which requires Kirki version 3.1.9 to create pages on your site once the Kirki version was updated your site got crashed.
The Codeless Page Builder is the newer version of Codeless Builder which is compatible with the newer version of the Kirki plugin but somehow conflicting on your site.
P.S: Always keep a backup of your site before updating theme/core plugins.
Thanks,
One way to get your site back while unable to access WP site through WP-Admin is simply to rename the plugins folder to something i.e. plugins-old. Once you have done this, your site (in most cases) got back. You can repeat the same process with the themes directory if the problem doesn’t resolve. Once your site is back don’t forget to again rename the “plugins/themes” folder names back to their original names. Now, you can log in to your site.
As in your case, the Codeless Page Builder plugin is causing issues so you’ve to simply download and activate the plugins (Kirki Framework, Codeless Page Builder) from the below links and deactivate all instances of these two plugins in your site.
