Technical problem with Plugin Codeless Page Builder

Topic Resolution: Resolved

WordPress Technical problem Codeless Page Builder

- 3 years, 6 months ago bb-BERLIN
  Participant
  
  Hello, I wish all a happy new year.
  
  WordPress reported a technical problem with Codeless Page Builder.
  I renamed the plugin via FTP to get access to the WordPress Backend.
  Now I can login to Backend but the website (Frontend) does not run properly.
  
  Theme: Folie
  URL: https://ruheundsturm.de/
  
  After your first reply I will send the access to the website as private message.
  
  Thanks for helping,
  Birgit
- 3 years, 6 months ago jodiwilldare
  Participant
  
  Expired
  
  I also got a WordPress email that said Codeless Builder is causing a fatal error and it’s taken my entire site down.
  
  The email said “When seeking help with this issue, you may be asked for some of the following information:
  WordPress version 5.8.2
  Current theme: June Child Theme (version 1.0.1)
  Current plugin: Codeless Builder (version 2.1.1)
  PHP version 7.4.26”
- 3 years, 6 months ago azam
  Keymaster
  
  Hi,
  Please share the latest website URL, wp-admin, and FTP info (login/ passwords) and send using “private reply”.
  
  Thanks,
- 3 years, 6 months ago bb-BERLIN
  Participant
  
  This reply has been marked as private.
- 3 years, 6 months ago lucaforz
  Participant
  
  Hi, I have the same problem. How is it resolved? The site no longer works
- 3 years, 6 months ago WilliMein
  Participant
  
  Expired
  
  Hello there,
  I do have the very same problem … www-cocktailbar-siebenschlaefer.de
  
  Please I need support asap :/
- 3 years, 6 months ago WilliMein
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years, 6 months ago azam
  Keymaster
  
  Hi,
  Please take a look at the below support ticket
  
  Home
  
  Thanks,
- 3 years, 6 months ago WilliMein
  Participant
  
  Expired
  
  I do not see a ulr to a ticket below.
- 3 years, 6 months ago azam
  Keymaster
  
  Hi,
  You can find the solution in this Ticket
  
  Thanks,
- 3 years, 6 months ago bb-BERLIN
  Participant
  
  The link to “the solution in this Ticket” doesn’t solve my problem.
  The Kirki Plugin I had installed is a newer version 4.0.3, not 3.1.9 in your link.
  After install the Codeless Page Builder Version of your link I have the problem like before.
  - 3 years, 6 months ago azam
    Keymaster
    
    @bb-BERLIN
    Hi,
    Please share the latest wp-admin info and FTP info,
    
    Thanks,
- 3 years, 6 months ago bb-BERLIN
  Participant
  
  This reply has been marked as private.
- 3 years, 6 months ago azam
  Keymaster
  
  Hi,
  The Kirki Customizer Framework Plugin is downgraded by its own developers as it was causing many issues that it had some bugs. Now the latest version for the Kirki Customizer Framework is 3.1.9 and it’s working fine.
  
  Please install the latest plugin, then check and let me know. You can install the latest plugin from the WordPress repository,
  
  Thanks,
- 3 years, 6 months ago bb-BERLIN
  Participant
  
  Okay.
  I installed the version 3.1.9 and deactivated the automatically updates for Kirki.
  Now, the website looks well.
  Thanks.
  Birgit
- 3 years, 6 months ago azam
  Keymaster
  
  Welcome!

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