In the live cast theme, there is this illustration (radio frequency video before landing the page) I really don’t want to see. but couldn’t succeed in taking it out. When I use Safari on my I phone, this image is stuck on the screen and u can not reach the page.
The second thing is on some texts, the page automatically converts the letter “i” to “İ”. I couldn’t solve this problem either.
Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and using “Set as private reply” and also share Video or screen shot where you are facing issue.
@yasemin,
I cant access your PC via Remote – we are not allow to do that.
It will be great if you purchase a webhosting or co-share with current website (in some child folder or sub domain) i will fix it there.
You can send me video using Free Video Uploading Website.
Upload to Youtube or Daily Motion and send me url here and i will look and tell your possible solution.
Hi,
I appreciate your willingness to share your admin and password information.
How is it possible, we have 19000+ clients around the world and increasing day by day.
you can trust on us – as Directed you can provide us login credentials using “Private reply”
Once we fixed the problem you can remove your login info or change them – which we recommend strongly.
Hi Yasemin,
Please provide me FTP Credentials (username, passwords, Host Server or Ip address, Port Number and Protocol).
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
