Dear @Azam,
Thank you for the attention on other topics.
I have been facing the same problem. I bought the theme from Envato Elements and I have my license from Oct 11th.
I followed all installation process but I can not make it works properly.
After importing Dema Data I always get full black screen.
I do not have any clue for what has been happening.
I can provide my license information and also access to my machine to check if you can fix it.
Please. Try to help me out.
Best regards
Marcelo.
Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
Okay. I will provide the requirements you requested as soon as possible.
I would just like to understand if I will be able to migrate the server later, since I am working in a development environment and then, once approved, I will have to migrate all the content to the client’s server.
With that said, I would just like to understand the practical reason for not receiving the updated zipped theme project so that I can be autonomous at the time of the migration.
