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Hello,
I purchased the Speccular theme on August 6.
I installed it on an OVH server. When installing the Elementor extension, the site crashed. According to OVH France, the extension isn’t compatible with their server. So I deleted everything and tried to reinstall the theme, but I got a message telling me that my purchase key is already in use. Additionally, when installing a demo theme, I couldn’t install the widgets.
Thank you for your reply. -
Hi,
I am sorry for that you are facing the issue, can you please share purchase key using “set as private reply”.Thanks,
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Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the โSet as private replyโ option to ensure the security and privacy of your data.Thanks,
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Welcome:)
Consider to post 5 Stars Rated Feedback on Envato, it will help us to keep offering Great theme.Thanks,
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