Viewing 26 reply threads
You must be logged in to reply to this topic.
Hello,
I purchased the Speccular theme on August 6.
I installed it on an OVH server. When installing the Elementor extension, the site crashed. According to OVH France, the extension isn’t compatible with their server. So I deleted everything and tried to reinstall the theme, but I got a message telling me that my purchase key is already in use. Additionally, when installing a demo theme, I couldn’t install the widgets.
Thank you for your reply.
Hi,
I am sorry for that you are facing the issue, can you please share purchase key using “set as private reply”.
Thanks,
Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
Thanks,
You must be logged in to reply to this topic.