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After site migration to new server, fonts won’t work!

Topic Resolution: Resolved
    • 4 years, 9 months ago kebbeit
      Participant

      Hello, after i migrated webpage http://www.vinteko.lv to new host, font don’t work i think! I get many errors in console.

      Page http://www.vinteko.lv

      Can you tell me, how to fix it?

    • 4 years, 9 months ago azam
      Keymaster

      Hi,
      Did you changed Font or any related plug-in to that?
      and also make sure to me, you have also move font files as well.

      Thanks,

      • 4 years, 9 months ago kebbeit
        Participant

        I personaly did’t do that, server support migrated page, but i spoke to them, they didn’t do any of those things, just migrated website.

        Did you see console errors? They show 404 error to some font files, but i see them in font folder.

    • 4 years, 9 months ago azam
      Keymaster

      Yes, Console Error.

    • 4 years, 9 months ago azam
      Keymaster

      Please share wp-admin / ftp login and pws.

      Thanks,

    • 4 years, 9 months ago kebbeit
      Participant

      Did you get my post with information? I reply 2 times, but nothing shows here..

    • 4 years, 9 months ago azam
      Keymaster

      No, I didnt

      • 4 years, 9 months ago kebbeit
        Participant
        This reply has been marked as private.
    • 4 years, 9 months ago kebbeit
      Participant

      any update??

    • 4 years, 9 months ago azam
      Keymaster

      Hi,
      I am on it, there is some weired behavior from Server side. Please hold on!

      Thanks,

    • 4 years, 9 months ago kebbeit
      Participant

      Okey!

    • 4 years, 9 months ago kebbeit
      Participant

      Hey any progress? Im soory for pushing, but in this moment, this page has season, and many clients use this page.. I need fix for this problem!

    • 4 years, 9 months ago azam
      Keymaster

      Hi,
      If you use Alternate Fonts there is no problem at all, when we use specific font Monstrate and Open sans, it is arising an error.

      I am still looking at this issue. Normally it doesnt comes its weired behaviour of the server/site.

      Thanks for patience.

    • 4 years, 9 months ago kebbeit
      Participant

      Do you have some idea, how long it can take to fix it? Because i need to make sure client know, when site will be usable.

    • 4 years, 9 months ago azam
      Keymaster

      Kebbit,
      its just font issue, you can use as Alternate fonts, it is time taking working as we have to do some investigation.

      Thanks for Patience.

    • 4 years, 9 months ago kebbeit
      Participant

      What do you mean alternate fonts.. At this moment this page without old fonts looks terable, how can i use alternate fonts? witch looks like old one? Do i need to change in one place or what?

    • 4 years, 9 months ago kebbeit
      Participant

      Can you atleast while are investigate problem, put there font, that looks similar like Open sans and Monstrate? Or just to look readable? Because at this moment, these fonts looks bad.

    • 4 years, 9 months ago azam
      Keymaster

      Kebbeit,
      please see this video: https://youtu.be/yqazmuEJNMU
      This how I am recommending to you Similar / Alternate fonts.
      and it does look similar e.g. 90% Same.

      Let me know.

    • 4 years, 9 months ago kebbeit
      Participant

      But you will work on this problem? Because i dont understand.. Client have one other site, with this theme, and it work well after migration..

      So basicly i need to go and change every page, blocks, menu font? There is maby another faster way?

    • 4 years, 9 months ago Ludjon
      Keymaster

      Hi there, I am trying to access the website wp-admin area, but it shows an error on loading, Is it the right wp-admin URL: vinteko.lv/vintekologin/

      thanks

    • 4 years, 9 months ago kebbeit
      Participant

      Yes, i just checked, and for me it works fine!
      https://www.vinteko.lv/vintekologin

    • 4 years, 9 months ago Ludjon
      Keymaster

      Just tested the Montserrat font and loads perfectly.

    • 4 years, 9 months ago kebbeit
      Participant

      Hmm, i just looked and still in console are errors.. And alternative fonts plan dont work, because after some block update fonts get error again.. But what went wrong after migrated page? Whats problem there, because the other site with the same theme it works perfectly! :(

    • 4 years, 9 months ago kebbeit
      Participant

      https://prnt.sc/u16155
      errors..

    • 4 years, 9 months ago Ludjon
      Keymaster

      Sorry, I have the font on computer and no need to be downloaded. Hmm, can you try to disable not theme related plugins and then reset the Montserrat font?

      Thanks

    • 4 years, 9 months ago kebbeit
      Participant

      Yes man i tried it, and nothing works.. Only if i disable kirki framework module, then errors dont display.

      Cmon guys, this problem is 1 weak old, can you at this moment cant say what the problem is???? I can see, that font error shows, stupid link, there is things that should not be, if take off var/www/vinteko.lv then fonts dowloaded (See screenshot).. Where did this font is included, cant change there url or something?!?!

    • 4 years, 9 months ago kebbeit
      Participant

      Screen – https://prnt.sc/u21gv5

    • 4 years, 9 months ago kebbeit
      Participant

      URL – https://www.vinteko.lv/var/www/www.vinteko.lv/wp-content/fonts/montserrat/JTUSjIg1_i6t8kCHKm459WlhzSTh89Y.woff

    • 4 years, 9 months ago azam
      Keymaster

      Yes, Server is Translating Wrong path of the font:
      https://www.vinteko.lv/var/www/www.vinteko.lv/wp-content/fonts/montserrat/JTUSjIg1_i6t8kCHKm459WlhzSTh89Y.woff

      Try to open above url in Browser and see it is showing 404 error, Perhaps Speak with him who transffer the website from Stagging to Live.

      or Get back to complete access of the site i will try to solve this issue.

      Thanks,

    • 4 years, 9 months ago kebbeit
      Participant

      what do you mean “get back to complete access of the site”? I have complete access, servers side and wordpress side. I give you all access, please, can you try to fix it?

    • 4 years, 9 months ago kebbeit
      Participant

      I realy need to fix this by tommorow, its been a weak with this problem..

    • 4 years, 9 months ago azam
      Keymaster

      Please Provide me cpnale acess.
      Let me check what I can do it for you.

      Thanks,

      • 4 years, 9 months ago kebbeit
        Participant
        This reply has been marked as private.
    • 4 years, 9 months ago azam
      Keymaster

      Sorry, I cant help – Your Login Creds are Wrong

    • 4 years, 9 months ago kebbeit
      Participant

      What? I just tested it, and i can login in cpanel. Maby you copy space or something??
      Or you tried with FTP ?

    • 4 years, 9 months ago kebbeit
      Participant

      ??

    • 4 years, 9 months ago azam
      Keymaster

      Kebbeit,
      For the Time Being I have solve this problem.
      Errors are Gone from Console.

      Please check and let me know.

      Thanks,

    • 4 years, 9 months ago kebbeit
      Participant

      I see, big thanks to you! But.. I checked mozilla browser all works perfect, but in chrome browser on page load fonts are kinda giltchy. Like at start they load wrong fonts, and then the real fonts. Did you tested it ?

    • 4 years, 9 months ago azam
      Keymaster

      Kebbeit,
      Its seems OK in Chrome too, May be you havent cleard your cache or history.
      Please Remove and then check.

      Thanks,

    • 4 years, 9 months ago kebbeit
      Participant

      I checked many times, and still its glitchy at page reload. But okey, it will be fine.. Thanks!

    • 4 years, 9 months ago azam
      Keymaster

      You’re welcome :)

      If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)

      https://themeforest.net/downloads

      Thank You so much

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