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After demo import, black screen appears, please resolve it as soon as possible
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Hi, it’s been long kindly look at my query and solve it ASAP , it’s urgent.
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Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.Thanks,
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check again there is black screen , i have sent you screenshot via email check it out and resolve it ASAP!
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You can use Free image hosting Service for Uploading Screen shot.
e.g.
https://imgbb.com/
https://imgur.com/or any other – just google it.
Upload to image / screen shot there and you will get unique url for an image.
Just Copy / Paste that url over here. -
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why don’t you login and resolve the issue in one go.
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I am also having this issue…the theme updated and is only showing a black screen?
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@kaylaiversen,
Kindly open your own tickets as we don’t reply on such tickets which are not belonging to you.Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.Thanks,
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