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Hi
I can;t give row IDs to use bookmarks, I found a workaround, also there’s no animation for bookmarks. I have also added the required CSS
However on mobile when you use these bookmarks, they dont work and they are missing the sections.
Check:
Click on approach, try desktop and mobile.
on dekstop it works but mobileit is off from the position it should b. specially if you were for example in the contact us page and then click on approach in the menu. try it on mobile and desktop please
looking forward to hear for you
Thank you
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Hi,
Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .Thanks,
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Hi,
Can you please more elaborate on your issue because as much as I understand you want to say that the position, as well as animation on the images under our approach section, is not correct but when I view the page and edit section the position of images and animation is working fine as it should work.
e.g On mobile version:
image-1 slide from left to right,
image-2 slide from right to left,
image-3 slide from left to rightThanks,
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Hello,
Do the below steps to replicate the issue 9n mobile specifically:
1- Go to the link :http://bp-labs.co/nitaq/en/home/
2- click on the 3 dashes menu, click on contact us
3- from contact us, click the menu and now click on approach.
4- when the landing page loads and the view goes to the approach section. It goes to the middle of the section and not to the top of the section.Hope this will help you to see the issue
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Hi,
Now it’s working pretty fine please check the video below:
https://we.tl/t-XcNTOM2F2OThanks,
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Hello,
I have checked it again, still not working.
Not sure what the issue is, I even tried it on apple safari phones same issue.
The ID is on the top of the approach section, so in your video as well it’s still wrong. It should stop at the top of the section and not middle of the section.
Thank you
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Hello,
yes i fixed them yesterday. I changed the way it was done.
But this needs to be a default in your theme and not a workaround.
Thank you for your help
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Welcome,
We’ll try to fix this issue in our upcoming theme updates.Thanks,
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Hello
ANy update ?
Did you check the issue on safari only. It’s urgent that I be able to fix this.
Thanks
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Hello,
An update on this? I noticed that you have accessed the pages and you took over some of the pages I was editing.
Can you please confirm if the issue is resolved.
Thank you
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Hi,
I have tried serveral method but it wont work, I have sent your query to senior team member, he will see asap and will update you.Thanks for patience.
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Hello
Thank you for your help.
Can you please update me on this.
It’s important.
Thank you
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Hello
It’s been 1 week since you;re telling me that you will update me ASAP!
This is not professional at all..
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Hi,
Sorry for delay – we are still on it.
and i will conclude something for you by tomorrow.Thanks for patience.
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Hi,
Please clear your cache / Internet files / browsing history then check and let me know.Thanks,
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You broke the arabic website!
What did you update? the language is switching to the wrong page.
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The bookmark didnot work. I cleared cache and everything.
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Hi,
Sorry for the inconvenience,
Now, I have reverted all my changes. Please check the layout or any other issue you’re facing except Bookmark on mobile.Thanks,
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Hello,
Yes I fixed the changes and the errors.
I have tested it on my iPhone safari, the issue was not fixed.
Can you recheck
Please let me know
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Hi,
Your support ticket is transferred to the dev team, they’ll assist you as soon as possible.Thanks for your patience,
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