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Bookmark on mobile

animationBookmarkIDsiphone
    • 3 years, 10 months ago noureddine
      Participant

      Expired

      Hi

      I can;t give row IDs to use bookmarks, I found a workaround, also there’s no animation for bookmarks. I have also added the required CSS

      However on mobile when you use these bookmarks, they dont work and they are missing the sections.

      Check:

      Home

      Click on approach, try desktop and mobile.

      on dekstop it works but mobileit is off from the position it should b. specially if you were for example in the contact us page and then click on approach in the menu. try it on mobile and desktop please

      looking forward to hear for you

      Thank you

    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .

      Thanks,

    • 3 years, 10 months ago noureddine
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      Can you please more elaborate on your issue because as much as I understand you want to say that the position, as well as animation on the images under our approach section, is not correct but when I view the page and edit section the position of images and animation is working fine as it should work.
      e.g On mobile version:
      image-1 slide from left to right,
      image-2 slide from right to left,
      image-3 slide from left to right

      Thanks,

    • 3 years, 10 months ago noureddine
      Participant

      Expired

      Hello,

      Do the below steps to replicate the issue 9n mobile specifically:
      1- Go to the link :http://bp-labs.co/nitaq/en/home/
      2- click on the 3 dashes menu, click on contact us
      3- from contact us, click the menu and now click on approach.
      4- when the landing page loads and the view goes to the approach section. It goes to the middle of the section and not to the top of the section.

      Hope this will help you to see the issue

    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      Now it’s working pretty fine please check the video below:
      https://we.tl/t-XcNTOM2F2O

      Thanks,

    • 3 years, 10 months ago noureddine
      Participant

      Expired

      Hello,

      I have checked it again, still not working.

      https://we.tl/t-zHFE3VdzzW

      Not sure what the issue is, I even tried it on apple safari phones same issue.

      The ID is on the top of the approach section, so in your video as well it’s still wrong. It should stop at the top of the section and not middle of the section.

      Thank you

    • 3 years, 10 months ago azam
      Keymaster
      This reply has been marked as private.
    • 3 years, 10 months ago noureddine
      Participant

      Expired

      Hello,

      yes i fixed them yesterday. I changed the way it was done.

      But this needs to be a default in your theme and not a workaround.

      Thank you for your help

    • 3 years, 10 months ago azam
      Keymaster

      Welcome,
      We’ll try to fix this issue in our upcoming theme updates.

      Thanks,

    • 3 years, 10 months ago noureddine
      Participant

      Expired

      Thank you

    • 3 years, 10 months ago azam
      Keymaster

      Welcome

    • 3 years, 10 months ago noureddine
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 10 months ago azam
      Keymaster
      This reply has been marked as private.
    • 3 years, 10 months ago noureddine
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 10 months ago noureddine
      Participant

      Expired

      Hello

      Any update on this ?

      Thanks

    • 3 years, 10 months ago noureddine
      Participant

      Expired

      Hello

      ANy update ?

      Did you check the issue on safari only. It’s urgent that I be able to fix this.

      Thanks

    • 3 years, 10 months ago noureddine
      Participant

      Expired

      Hello,

      An update on this? I noticed that you have accessed the pages and you took over some of the pages I was editing.

      Can you please confirm if the issue is resolved.

      Thank you

    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      I will update you today.

      Thanks,

    • 3 years, 10 months ago noureddine
      Participant

      Expired

      Hello

      Any update ?

      Thank you

    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      I have tried serveral method but it wont work, I have sent your query to senior team member, he will see asap and will update you.

      Thanks for patience.

    • 3 years, 9 months ago noureddine
      Participant

      Expired

      Hello

      Thank you for your help.

      Can you please update me on this.

      It’s important.

      Thank you

    • 3 years, 9 months ago azam
      Keymaster

      Hi,
      Yes, we’ll update you on this asap.

      Welcome!,

    • 3 years, 9 months ago noureddine
      Participant

      Expired

      Hello

      It’s been 1 week since you;re telling me that you will update me ASAP!

      This is not professional at all..

    • 3 years, 9 months ago noureddine
      Participant

      Expired

      Any updates on this?

    • 3 years, 9 months ago noureddine
      Participant

      Expired

      ??

    • 3 years, 9 months ago azam
      Keymaster

      Hi,
      Sorry for delay – we are still on it.
      and i will conclude something for you by tomorrow.

      Thanks for patience.

    • 3 years, 9 months ago noureddine
      Participant

      Expired

      Hi

      Waiting for your reply asap

      Thank you

    • 3 years, 9 months ago azam
      Keymaster

      Hi,
      Please clear your cache / Internet files / browsing history then check and let me know.

      Thanks,

    • 3 years, 9 months ago azam
      Keymaster
      This reply has been marked as private.
    • 3 years, 9 months ago noureddine
      Participant

      Expired

      You broke the arabic website!

      What did you update? the language is switching to the wrong page.

    • 3 years, 9 months ago noureddine
      Participant

      Expired

      The bookmark didnot work. I cleared cache and everything.

    • 3 years, 9 months ago noureddine
      Participant

      Expired

      This reply has been marked as private.
      • 3 years, 9 months ago azam
        Keymaster

        Hi,
        Sorry for the inconvenience,
        Now, I have reverted all my changes. Please check the layout or any other issue you’re facing except Bookmark on mobile.

        Thanks,

    • 3 years, 9 months ago noureddine
      Participant

      Expired

      Hello,

      Yes I fixed the changes and the errors.

      I have tested it on my iPhone safari, the issue was not fixed.

      Can you recheck

      Please let me know

    • 3 years, 9 months ago azam
      Keymaster

      Hi,
      Please check and let me know.

      Thanks,

    • 3 years, 9 months ago noureddine
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 9 months ago noureddine
      Participant

      Expired

      Hello

      Any updates ?

      Thanks

    • 3 years, 9 months ago azam
      Keymaster

      Hi,
      Your support ticket is transferred to the dev team, they’ll assist you as soon as possible.

      Thanks for your patience,

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