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Bug: State pull down not working

animationCheckoutdrop downstateviewport
    • 6 years, 11 months ago immortalmilk
      Participant

      Expired

      Hi there – the “state” pull down menu in checkout is not working; please fix asap, as is causing customer purchase issues.

    • 6 years, 11 months ago immortalmilk
      Participant

      Expired

      This reply has been marked as private.
    • 6 years, 11 months ago immortalmilk
      Participant

      Expired

      And I should say – it seems to work on my phone, but not desktop browsers.

    • 6 years, 11 months ago immortalmilk
      Participant

      Expired

      And to add – I was just diagnosing this:  the pull down seems to work as intended in my desktop browser IF the pulldown item is on the top half of my screen at the moment when I use it.  This was consistent in both FF and Chrome too.  Just some more info for you!

    • 6 years, 11 months ago immortalmilk
      Participant

      Expired

      Scratch that – looks like it’s not consistently working on my phone.  Thanks for whatever help you can offer!

    • 6 years, 11 months ago Mirela
      Participant

      Hello,

      Can you add some wp credentials in your profile data? Read this article for more information.
      So we can give this a closer look.

      Thanks!

      • 6 years, 10 months ago immortalmilk
        Participant

        Expired

        This reply has been marked as private.
    • 6 years, 10 months ago immortalmilk
      Participant

      Expired

      This reply has been marked as private.
    • 6 years, 10 months ago Mirela
      Participant

      Hello,

      I suspect this is is caused by the viewport. I added this code into your Customize > General Options > Custom Codes > Custom Css:

      .select2-container--open .select2-dropdown--above{
          box-shadow: 0px 5px 15px 0px rgba(0, 0, 0, 0.1); 
          border:none !important;
          opacity: 1;
      }

      Please check site and let me know.

      Best regards!

      • 6 years, 10 months ago immortalmilk
        Participant

        Expired

        This reply has been marked as private.
    • 6 years, 10 months ago immortalmilk
      Participant

      Expired

      This reply has been marked as private.
    • 6 years, 10 months ago immortalmilk
      Participant

      Expired

      Yes! This fixed it!  Thanks so much Mihaila!

    • 6 years, 10 months ago Mirela
      Participant

      Hey,

      That’s great.
      I am setting this topic as resolved. Please open new ticket for future questions.

      Best regards!

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