Cannot add media via Customizer - image upload field missing

- 6 years, 2 months ago brightestspark
  Participant
  
  Expired
  
  Hi there – I have been trying to insert images into a Portfolio post using the customizer. I can add the Media Element, but the field to insert the image is missing in the Customizer.
  
  As a workaround I am inserting a text element and then switching to standard WordPress MCE Editor then inserting media into the text section (ie. not using the customizer).
  
  I am using Folie 2.2 and latest version of all plugins (Kirki etc).
  
  Refer to this screenshot. I have clicked on the media element in an old portfolio post, but I can’t change the image as the media upload field is missing. https://imgur.com/a/UAjbLSD
- 6 years, 2 months ago brightestspark
  Participant
  
  Expired
  Update – I just checked my other Folie site where I haven’t updated Kirki yet and the media uploader still works. So I rolled back to last version of Kirki (3.0.33) and the media issue is resolved.
  
  I note this from the Kirki changelog for latest version 3.0.34.1 (released Sep 16)
  
  New: (Refactor) Migrated image controls to new structure in preparation of v3.1
  
  This reply was modified 6 years, 2 months ago by brightestspark.
- 6 years, 2 months ago Ruco
  Keymaster
  
  Hello,
  
  Yes you are right the latest version of the Kirki have this problem with the media field.
  
  We will make an update asap to fix this issue.
  
  You will receive a new email to notify you about the new update.
  
  Regards!
- 6 years, 1 month ago vitalife
  Participant
  
  Expired
  
  Is there a fix / work around for this. I just installed a new site and have all latest plugins, ut with Handel I can’t add media using the composer.
- 6 years, 1 month ago Mirela
  Participant
  
  Hello,
  
  Please update theme again. The latest version has the Kirki media field issue fixed too.
  
  Best regards!
- 6 years ago APB_AU
  Participant
  
  Hello, I am also having this issue. I have the latest versions.
  - 6 years ago Ruco
    Keymaster
    
    Hello,
    
    Please fill your profile details with username and password plus your online link so we can investigate.
    
    Regards!
    - 6 years ago APB_AU
      Participant
      
      This reply has been marked as private.
    - 6 years ago Ruco
      Keymaster
      
      This reply has been marked as private.

Viewing 5 reply threads

You must be logged in to reply to this topic.

Community Forums

Cannot add media via Customizer – image upload field missing

Site Links

Useful Articles

Login