Please try doing a manual install. Follow the steps below and let us know:
Step 1– Log into your hosting space via an FTP software
Step 2– Unzip the Specular.zipfile and ONLY use the extracted Specular theme folder
Step 3– Upload the extracted Speculartheme folder into wp-content > themes folder
Step 4– Activate the newly installed theme. Go to Appearance > Themes and activate it.
Step 5– Then you will see a notification message to activate the required & recommended plugins: LayerSlider WP, MailChimp List Subscribe Form, Revolution Slider, User Avatar, WPBakery VIsual Composer and WP Retina 2x. Follow the steps to install and activate each plugin.
This is not possible. Can you please tell us the exact steps you took to install theme?
If you send us some valid wp credentials in a private reply, we can give this a closer look.
There is no problem either installing or activating theme if you have uploaded the zip file properly.
Let us know.
Step 1 – Download again to rule out any possibility that the zip file you have could be corrupted or incomplete.
Step 2 – Unzip the main zip file, retrieve Specular and upload it using FTP to the WP-content > themes folder on the server.
Step 3 – Log in to your WordPress Dashboard and navigate to Appearance > Themes and click the ‘Activate’ button.
Sorry but this is our only way giving support. A call is not possible.
You can also upload a screenshot of the problem to help us understand better.
Let us know.
Best regards!
