cannot install visual composer

- 9 years, 10 months ago alexisgrenon
  Participant
  
  Expired
  
  Hi, it seems I can’t install visual composer plugin on the theme.
  
  There is always the same error message :
  <p style=”margin: 1em 0px; line-height: 1.5; color: #444444; font-family: ‘Open Sans’, sans-serif; background-color: #f1f1f1;”>Destination folder already exists. /home/visionmg/public_html/racine.visionmg.ca/wp-content/plugins/js_composer/</p>
  <p style=”margin: 1em 0px; line-height: 1.5; color: #444444; font-family: ‘Open Sans’, sans-serif; background-color: #f1f1f1;”>Plugin install failed.</p>
  
  I tried to install the plugin on my main theme and it didn’t work. I tried to install it on my child theme and it still didn’t work.
  
  I cannot uninstall the plugin because it is not even installed in the first place !
  
  Can someone help me with that ?
  
  thank you :)
- 9 years, 10 months ago Mirela
  Participant
  
  Hello,
  
  This can happen only if (as the error states) you already have the “js_composer” folder in your “wp-content/plugins” folder. Maybe your tried installing it before and had not succeed, but it already created the folder.
  Just go to your “wp-content/plugins” folder, find and delete the “js_composer” folder. Install plugin once again from the dashboard.
  *You can not install included plugins from your child theme. The url will be wrong and it will result in installation errors too.
  
  Best regards!

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