Cant edit with elementor

Topic Resolution: Resolved

- 4 years, 5 months ago andrevsilva98
  Participant
  
  Expired
  
  Hello, I purchased remaked theme and it was working until a few days ago, now when i click on edit with elementor just a blank page appears with the widgets pannel by the side, this is not an elementor problem, i already talked to them, when i try a different theme it works, and when i deactivate all plugins except elementor i just get stuck on the loading animation from the theme . How can i fix this? I have everything updated. Thank you.
- 4 years, 5 months ago azam
  Keymaster
  
  Hi,
  Please go to wp-admin > apperance > customize > General settings > PreLoader Effect / Custom Cursor – Just disable both then try to edit and let me know.
  
  Thanks,
- 4 years, 5 months ago andrevsilva98
  Participant
  
  Expired
  
  Thank you for the reply, i dont see that option on my general settings on the customize page. Image
- 4 years, 5 months ago azam
  Keymaster
  
  Sorry for Typo Mistake:
  Please go to wp-admin > apperance > customize > General > Site Options > then you can see both option, Just Disable them and try it.
- 4 years, 5 months ago andrevsilva98
  Participant
  
  Expired
  
  Ok thank you. I have disabled it and I can edit now, thank you.
- 4 years, 5 months ago azam
  Keymaster
  
  You’re welcome :)
  
  If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)
  
  https://themeforest.net/downloads
  
  Thank You so much

Viewing 5 reply threads

You must be logged in to reply to this topic.