-
-
When trying to import any starter site, we receive the following error:
Something went wrong while loading the site data. Please refresh the page and try again.
Hi! It seems there is a configuration issue with your server that’s causing the import to fail. Take a look at our troubleshooting guide to see if any of the proposed solutions work.
If none of the solutions in the guide work, please get in touch with us with the error code below, so we can help you fix this.
Error code: ti__ob_failed_fetch_catchHere is the error log:
=== Import Session: 2026-09-03 18:26:48 ===
[03/Sep/2026:18:26:48] (I): WordPress Instance Info:
[03/Sep/2026:18:26:48] (I): Home URL : https://snapcreativeweb.com/new2026
[03/Sep/2026:18:26:48] (I): Site URL : https://snapcreativeweb.com/new2026
[03/Sep/2026:18:26:48] (I): WordPress Version : 7.1
[03/Sep/2026:18:26:48] (I): Onboarding Version : 1.0.0
[03/Sep/2026:18:26:48] (I): Multisite : No
[03/Sep/2026:18:26:48] (I): Server Info : LiteSpeed
[03/Sep/2026:18:26:48] (I): PHP Version : 8.3.33
[03/Sep/2026:18:26:48] (I): HTTPS : Yes
[03/Sep/2026:18:26:48] (I): PHP Max Execution Time : 256
[03/Sep/2026:18:26:48] (I): PHP Max Input Vars : 10000
[03/Sep/2026:18:26:48] (I): Max Upload Size : 536870912
[03/Sep/2026:18:26:48] (I): Plugins:
[03/Sep/2026:18:26:48] (I): [PLUGIN] Redux Framework : v4.6.0 (Team Redux)
[03/Sep/2026:18:26:48] (I): [PLUGIN] Codeless Framework : v1.0.7 (Codeless)
[03/Sep/2026:18:26:48] (I): [PLUGIN] Codeless Starter Sites : v1.0.4 (Codeless)
[03/Sep/2026:18:26:48] (I): [PLUGIN] Elementor : v3.35.0 (Elementor.com)
[03/Sep/2026:18:26:48] (I): [PLUGIN] Envato Market : v2.0.3 (Envato)
[03/Sep/2026:18:26:48] (I): [PLUGIN] Ultimate Addons for Elementor (UAE) : v2.9.3 (Brainstorm Force)
[03/Sep/2026:18:26:48] (I): [PLUGIN] WPBakery Page Builder : v8.7.2 (WPBakery)
[03/Sep/2026:18:26:48] (I): [PLUGIN] Slider Revolution : v6.7.38 (ThemePunch)
[03/Sep/2026:18:26:48] (I): [PLUGIN] Specular WPBakery Addons & Backward Compatibility : v1.0.0 (Codeless)
-
You must be logged in to reply to this topic.