-
-
Hello,
I installed the Specular theme and activated it two days ago on my WordPress site, but it seemed that I had done something wrong (I’m brand new to website design) so I decided to delete the site and start over. However, when I now try to register the theme I am getting an error message that says “Code is already registered for another domain”–even though I am installing Specular on the exact same domain as two days ago and that original site was deleted. Can you please help me to resolve this?
-
Please share your purchase code using “set as private reply”.
Thanks,
-
-
Hello, I sent the purchase code privately this morning as instructed but have not received a response. I would appreciate your assistance to help resolve this issue quickly if possible. Thank you.
-
-
Hello Azam, the code worked this time so I was able to register the theme–thanks! Unfortunately, there is another issue: I am not able to reinstall any demo/starter content. I get the following error code: ti__ob_failed_fetch_catch . Can you please assist? Thank you.
-
Hi,
Please make sure that your web hosting server must fulfill at least the mentioned values for the below characteristics.memory_limit = 256M
post_max_size = 64M
upload_max_filesize = 64M
max_execution_time = 300
max_input_time = 1000If the above characteristics are already fulfilled then reset your site using the third-party plugin “WP-Reset” and then try to import the demo.
Thanks,
-
Hello,
I followed the instructions above to reset my site using the recommended plugin. However, after doing so I am now asked once again to enter the purchase code–and when I do, I receive the same error message as my original post at the start of this thread (“Code already registered for another domain”). We seem to be going in circles as fixing problem #2 recreates problem #1. Could you please reset my purchase code again but also let me know how to install the demo content without having to reset?
Thank you very much.
-
Hi,
I’ve de-registered your theme, please check and let me know.– Demo Import
Please share your site URL, WP-Admin, and FTP credentials (username, password) using the private reply.Thanks,
-
-
Hi,
Please share your WP-Admin, and FTP credentials (username, password) using the private reply. Also, share the email address on which you’ve registered the Codeless Specular theme.Thanks,
-
Thank you, Azam. I noticed that my site was missing a required plugin (Redux framework, I believe) and once I installed this I was able to access the Theme Options page. So, this is all fixed now. Thank you for your assistance!
-
-
You must be logged in to reply to this topic.