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codeless builder not working anymore

    • 5 years, 5 months ago josje22
      Participant

      Hi there,

       

      Codeless builder does not work at all for any post! I cannot edit the page anymore (wpbakery is working)

       

      – I updated wp to 5.3.2

      – I updated the folie theme

      – I deleted the wpbakery and codeless builder, then reinstalle them again (wpbakery6.1.0)+(codeless builder2.3)

       

      My website is OSKARMEDIA.NL

       

      What’s wrong? Can you help me out?

       

      Best regards,

      [email protected]

       

    • 5 years, 5 months ago Ludjon
      Keymaster

      Hi,

      Can you please give me site credentials to check?

      Thanks

      • 5 years, 5 months ago josje22
        Participant
        This reply has been marked as private.
    • 5 years, 5 months ago josje22
      Participant
      This reply has been marked as private.
    • 5 years, 4 months ago josje22
      Participant
      This reply has been marked as private.
    • 5 years, 4 months ago Ludjon
      Keymaster

      Hi,

      Sorry for the delay, I have checked and it works:

      https://oskarmedia.nl/wp-admin/customize.php?clactive=1&url=https%3A%2F%2Foskarmedia.nl%2F%3Fclactive%3D1

      I have added a new row for test, and it works.

      Let me know if i have missed something

    • 5 years, 4 months ago josje22
      Participant

      Hi Ludjon,
      Yes you added a row, but I still cannot edit this row by using the codeless builder.
      When I click on an element, nothing appears in the “edit” colomn (customizing pagebuilder) to edit like it use to be.

      ??

      Thanks in advance,

      Josje22

       

    • 5 years, 4 months ago josje22
      Participant

      Hi Ludjon again,

      I discovered a strange thing. There is a difference in version between the active (child) theme and the parent theme:

      active theme:
      Folie Child Theme (folie-child)
      Version 1.0.1
      and
      parent theme:
      Name Folie (folie)
      Version 2.6.2

      Can you explain this? I can’t. Does this have to do with my problem?
      Thanks in advance,

      Josje22

    • 5 years, 4 months ago Ruco
      Keymaster

      Hello,

      When I click on the columns icon everything can be edited without any problem.

      https://imgur.com/uuPr5eN

      Let us know.

      Regards!

    • 5 years, 4 months ago josje22
      Participant

      Hi there again,

      This is driving me nuts. I watched the tuturial video’s again, and It worked like it has to work when I started with this website.

      I start to try to edit by selecting “edit with codeless pagebuilder” on top of the screen, the left panel in customizer appears. Then I click at the webpage side on everything, and nothing appears in the codeless colomn to edit. With WPbakery I can edit all. What’s going on?
      Do you have any idea?

      ps, I added a new row and defined some colomns. I want to have the colomn options at the left panel in customizer to edit, but at website side I don’t see the small “colomn” icon to click on. It simply does not appear. ???

      Thanks in advance,

      Josje22

      • This reply was modified 5 years, 4 months ago by josje22.
      • This reply was modified 5 years, 4 months ago by josje22.
      • This reply was modified 5 years, 4 months ago by josje22.
    • 5 years, 4 months ago Ruco
      Keymaster

      Hello,

      You can check out screenshot:
      https://imgur.com/ADMbyYH

      To open the menu click over the column or element and with the right mouse button.

      After that click Parent Column.

      Regards!

    • 5 years, 4 months ago josje22
      Participant

      Hi there,

      It looks like I’ve found the the cause of the problem:
      On my win10 computer which I normally use for creating and editing my website it’s still not working (chrome Version 80.0.3987.106 (Official Build) (64-bit))
      BUT, when I use my mac (sierra+safari&chrome) it works as it has to work!

      So I have a problem with my windows computer!
      Not your problem, but maybe you heared of this, and how to solve this? If yes, plz let me know… (it’s a chrome issue on my win computer)

      I finally can continue working on my website. Thanks for your help.
      Best regards,
      josje22

      • This reply was modified 5 years, 4 months ago by josje22.
    • 5 years, 4 months ago Ludjon
      Keymaster

      Hi, it’s the first time we hear about this issue. Maybe its caused by extra chrome extensions. try to de-activate them.

      We have worked several times on mac and windows without any problem.

      Let me know please if you find the issue

      Thanks

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