My website was out of the air showing just a blanked page for days! Now I discovered that is a conflict between the theme and the Elementor plugin! The website is showing the imgs now, but the layout is completely broken.
Hi,
we need to update your theme there is a new version but we can upload it to your site but first we need you permission.
As it will overwrite all the custom changes in the code if you have made any.
It is better you should take a backup as well.
Thanks
I have a backup. You have the permission to install the new version.
But I will not missed the projects, layout, texts, images, pages, infos, etc, right?
The host could able to get to 500 error as well and it seems there is incompatibility with the PHP 8.2 version. Then they set it to 7.4 and was able to enable Elementor.
The developer from the host tried flushing the website cache however it didn’t help and it may also be related to the PHP version. In this case she recommended to reach to Elementor as it seems the theme may not be the issue. Elementor generally works with 8.2 PHP version and it’s not seeing an available update for the plugin, so there may be something wrong with its files.
Now at least the website go back with the original template, but I would like to put it out the top white strip with the page title.
Great! Thanks.
Just one thing it’s not working: after the first project photos, exist 3 small txts in columns with titles, but this titles, I don’t know why, it’s not showing proper! The titles are there, but the txts are in black. I changed the color of the titles to white color, saved, but it’s not working. The titles go back all the time to the black color.
