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Contact Form 7 doesn’t show up / just shortcoce

    • 5 years, 11 months ago linda
      Participant

      Hello,

      I just set up a new Website with the Folie Theme and have a problem with the contact form.

      I tried to insert it via Visual Builder and also like pasting it into a text box. Both ways the contact form doesn’t show up, just the shortcode shows up on the target page. How can I fix that? I tried deactivating plugins but it doesn’t help. Also I tried deleting and reinstalling contact form 7 which also doesn’t help.

      https://beta.koch-thuener.de/kontakt/

      Thank you for your help!

      Greetings

      Linda

       

    • 5 years, 11 months ago Mirela
      Participant

      Hello,

      Please add some wp credentials in a private reply. So we can check and fix it.

      Thanks!

    • 5 years, 11 months ago linda
      Participant
      This reply has been marked as private.
    • 5 years, 11 months ago Mirela
      Participant

      Hello,

      Please update theme first. The issue has been already solved in later versions of theme.

      Let us know.
      Best regards!

    • 5 years, 11 months ago linda
      Participant

      Hello Mirela,

      thank you for your help. I updated the theme and it solved the issue, but now I am getting error messages (just on that contact page):

      Warning: array_merge(): Argument #2 is not an array in /homepages/36/d67838238/htdocs/wp/wp-content/themes/folie/includes/codeless_functions_backend_editor.php on line 912

      Warning: Invalid argument supplied for foreach() in /homepages/36/d67838238/htdocs/wp/wp-content/themes/folie/includes/codeless_functions_backend_editor.php on line 914
      https://beta.koch-thuener.de/kontakt/

      Can you tell me what this causes and how I can get rid of them? All the other pages seem to work properly.

      Thank you.

      Greetings

      Linda

      • This reply was modified 5 years, 11 months ago by linda.
    • 5 years, 11 months ago Mirela
      Participant

      Hello,

      Please make sure to update included plugins as well. See this article for more details:
      https://support.codeless.co/?ht_kb=update-plugins-using-only-the-included-in-theme-version

      Let us know if the notices continue.
      Best regards!

    • 5 years, 11 months ago linda
      Participant

      Hi,

      I updated the theme and also the Visual Composer. Theres Version 6.0.4 installed but the Plugin says it’s still not up-to-date because Version 6.0.5 is available.

      My problem with the error messages still exists.

      Greetings
      Linda

    • 5 years, 11 months ago Mirela
      Participant

      Hello,

      I fixed it. Please clear cache and refresh site.
      Let us know.

      Best regards!

    • 5 years, 11 months ago linda
      Participant

      Thank you so much for your help!

      Everything works fine now!

      Greetings
      Linda

    • 5 years, 11 months ago Mirela
      Participant

      You’re welcome!

      If you like our theme and support, please leave us a review on Themeforest. It’s important for us :)
      https://themeforest.net/downloads

      Thank You!

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