Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
Please accept my sincere apologies for the inconvenience caused, just want to share you a trick which will helpful for you and us, Please setup a plug-in (if you are using cpanel) use automatic backup of your website.
Also this is Good practice take the backup before making any significant changes, at least you can revert/restore back to last good state.
But still, is there going to be a permanent fix? Because it’s additional work on a regular basis for you and me to manually fix the theme after every elementor update.
Hi,
Please provide the FTP information (username and password).
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
I can provide a permanent fix.
Thank you.
Hi, the changes you did to the wp-config.php didn’nt work. The latest elementor update just caused a white screen in the front end (backend is still working). Please provide a fix, wordpress login details are still the same. Thanks.
Hi, my support had also expired, but they went ahead and fixed it anyway — hopefully it’s a permanent solution. Unfortunately, they didn’t explain how I could fix it on my own.
Hi, thank you, it’s working fine now. Just installed the latest elementor update (no issues this time) and pushed the staging site to the live site. Hopefully it’s a permanent solution.
