Critical Error after Updating Cowidgets – Elementor Addons and PHP

Cowidget Elementor Update

- 9 months, 2 weeks ago BornArch
  Participant
  
  Expired
  
  Hello Support Team,
  
  after updating the plugin Cowidgets Elementor Addons the website indicates that there’s been a critical error and the website is not loading anymore.
  
  The backup I did before updating the plugin was with PHP 7.3. But after I updated the plugin Cowidgets as well as PHP to 7.4. So now its also not restoring the backup because of the updatet PHP.
  
  What can I do to make Cowidgets Elementor Addon work again.
  
  Thank you for your help!
- 9 months, 2 weeks ago azam
  Keymaster
  
  Hi,
  Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
  Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
  
  Thanks,
  - 9 months, 2 weeks ago BornArch
    Participant
    
    Expired
    
    This reply has been marked as private.
    - 9 months, 2 weeks ago azam
      Keymaster
      
      Hi,
      Please advise:
      have you tried to downgrade php version and cowidgets both together?
      if so, still not working you have to provide me WordPress Admin info as well.
      
      and also may require cpanel / control panel access.
      
      Thanks,
- 9 months, 2 weeks ago azam
  Keymaster
  
  This reply has been marked as private.

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