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Critical Error has broken site after Theme Install

    • 3 years, 8 months ago reidsanderson
      Participant

      Expired

      The Specular 2.2 theme caused a critical error on my site, preventing even wp-admin login access. We were able to make a theme change through bluehost support to at least get back to the wp-admin login. Assuming a need to update from 2.2 to 4.0+, we downloaded and then uploaded/installed the Specular 4.0 theme, but the critical error is back. Are there known issues with LayerSlider WP, Visual Composer, Meow Apps, MC4WP, WP Mail SMTP, Mobile Menu Options, or Advanced iFrame? Below is the info that came from the recovery mode email received on the previous critical error (haven’t gotten the recovery mode email on this critical error yet)…

      How about with WordPress version 5.8.1
      Current theme: Specular (version 2.2)
      Current plugin: (version )
      PHP version 7.4.24

    • 3 years, 8 months ago azam
      Keymaster

      Hi,
      Please share website URL, wp-admin, and FTP info (login/ passwords) and send using “private reply”.
      FTP info is compulsory

      Thanks,

    • 3 years, 8 months ago reidsanderson
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 8 months ago azam
      Keymaster

      Hi,
      Before updating the theme make sure you’ve got the latest version of all the required plugins. If the problem remains persists then please share wp-admin info and FTP info. I’ll check the issue and try to help you out.

      Thanks,

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