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I am getting the following error on my home page:
There has been a critical error on this website.
Learn more about troubleshooting WordPress.I contacted Hostgator and they said there is a problem with the theme. I am using the Tower theme version 3.0.3. I updated to the latest version. I read other support forums and read there is a conflict with Elementor plugin. The Elementor plugin has also been updated to the latest version 3.27.1.
I tested with other themes – Twenty Twenty Four, Twenty Twenty Five, and Hello Elementor and they all work. But Tower gets the critical error.
Has this conflict been resolved? Please advise.
Thank you,
Mark -
UPDATE:
Theme: Tower 3.0.3
Plugins: WP Bakery 7.9. and downgraded to Elementor 3.26.5 with Elementor Pro 3.26.3.Seems to be somewhat working. Some page styles are messed up, but nothing that can’t be re-tweaked. Will keep Elementor plugins at current version. Hopefully next theme version update will resolve conflict.
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Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the โSet as private replyโ option to ensure the security and privacy of your data.Thanks,
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Can I update Elementor plugins as well as the remaining active plugins? When I got the critical error, I had to restore a previous backup so now the plugins need updating.
Please advise. Thanks.
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Wordpress is giving me warning to upgrade the PHP for my website. I am currently running 7.4. However I am getting a critical error again when my webhost updates the PHP to 8.3. Same as my prior inquiry, the Tower theme is the problem.
Please advise on remedy timeframe.
Thanks!
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Hi,
I saw you already open the ticket and requested to share the purchase code.We are on it.
Thanks,
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