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Hello Codeless Support Team,
I recently purchased the Remake theme and have attempted to install it multiple times. Unfortunately, I keep encountering a critical error when I try to access the edit theme page in WordPress, and the demo content does not load correctly – is a black page actually. I would appreciate any guidance or troubleshooting steps to help resolve this issue so that I can get the theme working as expected. Thank you for your assistance!
Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
Thanks,
with the new update of WordPress seems like the theme broke again. The main page sometimes is not loading and the pictures of the projects are not showing up.
Hi,
Please send us request over here, we can help you any update.
also we strongly recommend the our all valuable client who are using our theme, Please Maintain the Regular Backup of your website.
also for safety measure we always recommend that please take the backup for making any significant changes into your website.
Just In case you have done, restore your website from last good state and let me know.
Thanks,
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