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Hi,
when trying to change the custom-headers text, the animation stops working.
The changed headers don´t appear, when scrolling from top down to the next slide.
When scrolling down to the next slice and then up again, the text appears as expected.I used codeless pagebuilder to change the text.
Best, C
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please share your wp-admin and ftp details and also screenshot of the problem.
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Why would I want do do that?
And are you seriously asking me to share my Login/Pass here inside the forum?
And what would a screenshot help debugging an animation-problem?But nevertheless: interesting info -> animation does work as intended in chrome on my iPhone
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Hi,
You can share login cred using “Set as Private Reply” and it will be shared only Support Staff and no need to worry, once your issues fixed, you may change your details.If i dont see how then it is possible where is the issue.
Thanks, -
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Chris,
Please send me screen shot of Header, i can see it working.
Are you Refering Header which contains (Logo and social media icons).Please confirm me all.
Thanks,
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Hi,
I have checked in details and even did using view source of your website, I am unable to find coding problem.
I must have login creds or put just website on some temporary url, i will fix there and will give you instructions and you can fix on Live site.Thanks,
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Hi,
did you see what my the problem is then?
Would it be helpful to send you the whole website-folder?
I do not own any urls outside my account at all-inkl.
Thus all my ftp-stuff leads to access to any folder belonging to my account.I guess I´ll reinstall and then I´ll edit content the old way and hope it´ll work as intended. If not I´ll switch to another template.
Thx for your efforts anyway!
Best, C
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C,
Yes, I have seen the problem and it is working perfectly on my side (Default theme) but i guess you made some changes/ customization and there may some setting issue.Do one thing, change the Animation Types then try it and let me know.
Alternately, you have to create a Testing or Stagging Server for me for Investigation.
Code seems OK to me.
Thanks,
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Changing the animation type doesn´t work either.
The only customization I made was changing the text.This is getting way to time consuming.
I was looking for a simple and (very) fast solution which this doesn´t seem to be.Don´t get me wrong, I really appreciate your efforts and your support is very good but it´s just not the right product for me at the moment.
Best regards and thank you very much, C
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You’re welcome :)
If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
https://themeforest.net/downloads
Thank You so much
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